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Job Overview
Are you looking to work with the best in the industry to enhance your hospitality career? As
a Service Assistant at Red Lobster, your hard work helps the restaurant run smoothly, for
both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service
stations and assisting servers in exceeding guest needs. Your responsibilities will also
include greeting our guests with friendly conversations, seating our guests appropriately,
checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest
requests in a timely manner is one way your role will represent the Red Lobster hospitality
we pride ourselves on.
Are you looking to work with the best in the industry to enhance your hospitality career? As
a Service Assistant at Red Lobster, your hard work helps the restaurant run smoothly, for
both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service
stations and assisting servers in exceeding guest needs. Your responsibilities will also
include greeting our guests with friendly conversations, seating our guests appropriately,
checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest
requests in a timely manner is one way your role will represent the Red Lobster hospitality
we pride ourselves on.
What You Need to Succeed
•Skills to Make the Grade – Multi-tasking, teamwork, communication, and organization skills
•Take Pride in Your Restaurant – Connect with guests and Be proactive in finding ways to help
the guest and Front of House team
•Job Qualifications – Must be at least 16 years of age
•Desire to Help At our Busiest – This may include working nights, weekends, and holidays
•Perform the Physical Demands – Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping1
BIG plans are on the horizon for Red Lobster. Our team and restaurants are great
today, but our future is even better. There is no better time than
now to join the Red Lobster Family!
today, but our future is even better. There is no better time than
now to join the Red Lobster Family!
Great Seafood
You can be proud of the food you serve. The tremendous variety of seafood makes us the
perfect destination for seafood lovers. Our annual “Ultimate Events” like Lobsterfest,
Crabfest, and Endless Shrimp are more widely known than practically any other restaurant.
You will serve fish at a premium standard. We are a global pioneer and an industry leader in
Seafood Sustainability. With seafood served from over 30 countries, Red Lobster has a long
standing commitment to sustainable fishing and farming. We are a founder and current
member of the Global Aquaculture Alliance and a current member of National Fisheries
Institute. Our team is proud to be known for not serving any endangered species on the menu
and for buying only from fisheries that are sustainably managed through BAP (Best
Aquaculture Practices) standards.
Great People
You will work at a destination for celebration. Our restaurants have a rich history of
hosting birthdays, anniversaries, receptions, reunions, and other important memorable
occasions.
You are part of an amazing family. Our restaurants are a place where you can both make
friends and find a mentor. It’s important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned
expenses in times of great need.
You give back to the community. Our RL Shares program donates millions of pounds of food
to Food Banks and Food Shelters across the country – making a significant difference for the
homeless and hungry in the communities where we operate.
Great Results
The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an
exceptional name, brand recognition, and reputation.
The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America’s Best
Employers)
A restaurant that is loved. Our ratings are among the highest in casual dining for
restaurant followers and consumer engagement.
1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
