Red Stag, LLC is seeking a talented and dynamic Operations Manager to join our team. The ideal candidate will have a multi-faceted approach to overseeing Dispatch, scheduling/load-planning, and having frontline communication with drivers, while providing exceptional customer service and inspirational leadership.The Operations Manager will provide leadership, oversight of the scheduling, coaching and assuring performance standards are met. He or she will have a deep understanding of logistics, dairy, supply chain, and DOT regulations. This person will demonstrate a consistent and high level of customer service, proactively meet challenges, and resolve problems to ensure adherence to performance standards.***This candidate will need to have a strong knowledge of milk hauling experience.***Job Duties & Responsibilities: – Enforce policy compliance to ensure service level commitments are met and exceeded- Responsible for the day-to-day operational success of our local milk collection and regional fleet- Provides direction and guidance to dispatchers to ensure consistency in the execution of their job duties and compliance to all standardized procedures and practices- Encourage safety in all actions and behaviors- Be capable to maintain effectiveness and levelheadedness in a fast-paced and ever-changing environment- Create an environment where all employees are encouraged and developed to reach their full potential- Must have a good understanding of DOT regulations- Communicate with drivers, dispatch, and upper-management- Exceptional problem-solving and conflict resolution abilities/skillsJob Requirements: – Experience leading a team(s), operation(s) or fleet of drivers preferred- Previous dispatching or scheduling of dairy commodities preferred- J.I.T. or supply chain experience- Excellent computer skills (Microsoft Office, Google Sheets, Docs, Adobe)- Strong work ethic and customer service skills- Attention to details- The ability to thrive under pressure- Strong written and verbal communication skills- Must have current Class A CDL / Med Card – Two Years MinimumRed Stag is an equal opportunity employer. All applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, veteran or disability status.Job Type: Full-timeBenefits:
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Work Location: One location
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