Reports To: Executive Vice President, Customer Success
Location: Chicago, IL
For more than 19+ years, Redwood Logistics has been helping move businesses forward by connecting our clients to winning strategies. Redwood is a next-generation leader in third-party logistics. We focus brilliant minds, technology services, and performance excellence to modernize your supply chain. Your business was never designed to be ordinary. Your logistics partner shouldnt be either.
See for yourself why The Chicago Tribune has named Redwood Logistics a Top Workplace for several years running!
Redwood Supply Chain Solutions, a subsidiary of Redwood Logistics, levels the playing field for our customers through logistics and supply chain solutions that will give them a competitive advantage in their market. We are a group of motivated, talented people who operate under proven processes utilizing sophisticated technologies to help our customers succeed.
As a Director of Account Management, you will have responsibility to ensure we are providing value to customers and meeting expectations and deliverables. This role and team will seek out other opportunities to help solve customers needs that can be provided by Redwood solutions. This role is responsible for retaining customers, expanding our services provided and growing revenue. This will be done through a variety of means to include establishing and monitoring performance KPIs, providing business reviews, surveying customers, obtaining positive customer references and creating case studies validated by customers. The ideal candidate will have a blend of experience gained at both a commercial shipper and a 3PL transportation management solutions provider. Experience solving complex logistics problems for manufacturing, distribution, retail and other vertical supply chains is a plus.
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