Resorts World Las Vegas Hiring For Analyst, Channel Account at Las Vegas, NV, United States Full Time

Job Description

Overview:

The Channel Account Analyst is responsible for managing the connectivity of various platforms that transfer availability, rates and inventory (ARI). This role will also monitor partner output and revenue; understand channel partners contracts/agreements and manage channel conflicts.
Job Duties:


Core Job Responsibilities:

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.

• 
  Everyone is an Ambassador – No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• 
  Everyone works in Safety – If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• 
  Everyone works in Security – If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• 
  Everyone works in EVS – If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• 
  Everyone works in Guest Experience – If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

Primary Job Duties: – Includes, but is not limited to:

• Perform daily duties including make availability, rate, inventory and restriction changes, and build/maintain corporate and property specific promotions for various market segments.
• Ensure accuracy of all rates, inventory and restrictions into company systems and third-party systems.
• Prepare managerial reports used for daily system tracking and analysis.
• Build and maintain various types of promotions for all distribution channels.
• Assist in maintaining corporate share-points where all reports and documents may be stored for property distribution.
• Conduct audits on all channels to ensure accuracy of rates, restrictions, inventory, etc. as well as parity compliance.
• Assist with departmental special and ad hoc projects.
• Obtain and maintain position-specific licensing.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications:

Required:

• At least three years of channel management experience within in a similar environment.
• At least two years of experience and pertaining to Property Management Systems (PMS).
• Ability to effectively communicate in English.
• Ability to work varied shifts, including nights, weekends and holidays.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• At least 21 years of age.

Preferred:

• Bachelor’s degree in business administration, hospitality, computer science, finance or a related field.
• Working knowledge of Opera, Synkros by Konami, Delphi and/or GDS.
• Working knowledge of channel management software.
• Working knowledge of networking or IT Security.
• Previous experience working in a large, luxury casino resort setting.