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Restaurant Associates
Position Title: DIRECTOR OF CONFERENCE SERVICES
Pay 13
Reports To:
Salary: $55,000 – $107,500
Other Forms of Compensation:
Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation’s most prestigious museums, performing arts centers and corporations! Voted Glassdoor’s Employee Choice Awards- Best Places to Work in 2021,
Job Summary
Working as a Director of Conference Services, you are responsible for Guest Services for a Conference Center. You will manage a team of coordinators and receptionists. You will be responsible for ensuring guest’s needs are met with high level of customer services. Additionally, you will be responsible for the following:
Key Responsibilities:
- Plans, evaluates, organizes, and directs the activities of the Conference Planning Managers, Audio Visual Manager and Administrative Assistant, and oversees the activities of Conference Services Operation through the individuals mentioned above
- Ensures that department personnel are following all procedures, policies, and guidelines, as established by Company Conference Center management
- Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for personnel in the department
- Establishes and maintains rapport with outside purveyors who provide services for the Hotel and its guests through the Conference Services Department
- Forecasts department revenues (package revenue, audio visual, room rental, business center and Conference Management), payroll and meeting covers (CMP/MMP/DMP and a la carte) on an annual/quarterly/monthly basis
Preferred Qualifications:
- Bachelor’s degree and a minimum of five years hotel experience
- Previous experience as hotel Director of Conference Services preferred
- Superior quantitative, oral and written communications and problem-solving/strategizing skills
- Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
- Proactive mindset to anticipate and support changes in our business
- Conformity to the highest standards of personal integrity and ethical behavior
- Exceptional customer service abilities
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Associates at Restaurant Associates are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Restaurant Associates maintains a drug-free workplace.
Req ID: 1243422
Restaurant Associates
Leah Curry
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