Restaurant Management Company Hiring for Restaurant Director of Operations Job at Long Beach, CA Full Time

Restaurant Management Company with locations in Southern California, Northern California, and Nevada currently seeks an experienced Director of Operations. The Director of Operations maintains the highest levels of operational excellence within our restaurants to create an outstanding guest dining experience. By focusing on our mission and adhering to our values and elements, he/she strives to maintain a culture that has allowed us to thrive and become a leader in the restaurant industry.

This position requires a tactical leader who executes our strategies that make us an operationally superior restaurant environment. The Director of Operations is expected to demonstrate our leadership competencies, every day. This includes responsibility for opening new restaurants; ensuring that current restaurants are continuously successful and profitable; monitoring of financial and budgetary transactions to ensure efficient operation and expenditures within budget limitations; developing marketing strategies with implementation of advertising and promotional campaigns to enhance business and customer satisfaction; and, establishing customer service standards. Directs the corporate office team and restaurant managers in the following areas:

Performance

– Develop a comprehensive training and advancement program for all team members and positions. Carry out training program with measurable results. – – Provide a path and expectations for all team to advance in company through training and achievement results.

– Provide individual goal settings and periodic reviews with each team member.

– Monitor each stores Health and Safety Performance, Adherence to standards, Procedures and Recipes.

– Set up Operational Check list books for daily use.

– Develop store and field level personnel to successfully carry out the companies strategies.

– Drive operational excellence.
– Responsible for expanding current existing restaurant business to ensure continuous success and profits.
– Ensure operational areas including FOH and BOH are managed to the company’s standards. Ensure that all restaurant operations run smoothly.
– Focus on processing operational consistency to reduce costs and improve performance.
– Focus on creating a world-class service environment that maximizes guest experience.
– Communicate the company’s vision of world-class service.
– Balance strategic thinking and tactical decision making while leading restaurant operations.
– Work with the CEO/President to create/plan marketing strategies to enhance business revenue and customer satisfaction. Ensure that these plans are implemented according to the established timelines.
– Make periodic and regular on-site inspections of assigned units to observe service quality standards, merchandising, sanitation, and maintenance of equipment, safety practices of staff, including employee appearance.
– Partner with the CEO/President to strategize, develop, and manage long-range divisional financial plans that support expansion strategies.
– Open new locations.
– Create the company’s Business Plan.

Administrative
– Hold all restaurant employees accountable for adhering to operational policies and procedures.
– Execute policies and procedures consistently and with a commitment to excellence.
– Demonstrate the ability to take action and act with a sense of urgency on priorities.
– Take ownership of success/failure on key initiatives and processes.
– Select great talent and continually strive to help them reach their full potential.
– Understand the company’s open door policy and encourage open communication. Serve as a change agent who openly embraces change and supports company initiatives.
– Set a positive example of principled and ethical leadership at all times.
– Understand and use financial indicators to measure performance of all employees.

All employees are expected to contribute to the overall team effort. Nothing in this job description restricts the company, or the company’s executive leadership’s right to assign or reassign duties to this job at any time.

QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position effectively.

– 3 to 5 years of restaurant management experience
– 5 + years multi-unit restaurant management experience
– Strong experience with lease negotiations and opening of new restaurants
– Budgeting & P & L responsibility for business units
– Analytical and organization skills are essential with strong decision making ability
– Strong leadership skills, integrity, self-confidence, resilience, collaborative influence style, superior communication (both verbal and written), strong organizational and interpersonal skills
– Ambitious, driven and results orientated individual
– Exceptional customer service and relationship building skills
– Demonstrated one on one and group training skills
– Must work well and be able to lead under pressure
– Must have a valid driver’s license and good driving record
– Must be willing to travel frequently
– Must be able to work flexible days, nights, weekends, and holidays

BENEFITS
Competitive salary

401K with company match

• Profit Sharing 401K

Performance bonus potential
Medical and life insurance
Paid holidays and vacation

Please send your resume and salary requirements for consideration.

Work Remotely

• No

Job Type: Full-time

Work Location: One location