Receives basic and initial training in the claims examining process and familiarization with appropriate laws, rules, regulations and other guidelines of the State of Hawaii Employees’ Retirement System; enrolls employees into the System and works on the simplest and least complicated claims requiring minimum development; and performs other related duties as assigned.
To qualify, you must meet all of the following requirements:
Education: A bachelor’s degree from an accredited four-year college or university.
Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply.
The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.
The State of Hawai’i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner.
In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office’s Levels of Review.
YOUR JOB BENEFITS WITH THE STATE OF HAWAI’I
The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.
Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
You may earn vacation leave at a rate that other employers find tough to match – 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave
You may earn sick leave at the same rate as vacation – 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
The State pays a part of the premiums for each employee’s enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.
Group Life Insurance
The State provides a free life insurance policy for employees.
The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.
Premium Conversion Plan
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
As an employer, the State also contributes to an employee’s social security account.
Promotions & Transfers
For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education
The State supports developmental activities related to an employee’s work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards
The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee’s job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaii’s Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
You must submit verification (e.g., copies of official transcripts or diploma as directed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
To receive credit for substitute, temporary assignment, or volunteer experience, applicants must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.
Any information you submit may be verified. Supporting documents must be either electronically attached to your application or submitted to our office via email, fax or USPS as soon as possible. Our mailing address is: State of Hawaii Department of Human Resources Development, 235 South Beretania Street–11th Floor, Honolulu, Hawaii 96813. Documents should be identified by job title and recruitment number.
In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application.
NOTE: If you are using relevant work experience in lieu of a Bachelor’s degree to fulfill the Education Requirement, you must clearly describe this work experience in your application. In order to receive credit, this experience must be comparable in scope, level, and quality to knowledge and skills gained via completion of study leading to a Bachelor’s degree as specified in the Minimum Qualification Requirements.
If you answered in Question 4, that you “do not possess a bachelor’s degree but possess Excess Professional Work Experience as described in the Minimum Qualification Requirements”, please provide your Excess Professional Experience information to address your relevant background in the following areas:
6) adjudication; and/or
7) authorization of claims for payment of benefits to individual in accordance with appropriate regulations and laws. Such experience must have:
A) Demonstrated the ability to gather and evaluate pertinent facts and evidence, and to apply and interpret laws, rules, regulations and precedents; AND
B) Provided knowledge of claims analysis and adjudication, the principles and eligibility provisions and general legal provisions governing the adjudication of claims for payment of benefits.
If none, state ‘NA’.
If YES, please identify each experience you would like us to consider and provide the following information.
All employment information listed below should also be listed on your application. Any information you submit may be verified. Treat each change in employer or position separately.
DO NOT leave any answer comment boxes blank. Comments such as “See resume or application” will not be considered as a response. (Failure to provide detailed and complete information may result in your application being rejected.
The information for EACH employer should include:
A. Name of employer, your job title, employment dates (Start/end, month/year), and number of hours worked per week.
B. Describe this employer (e.g. government agency, private business, self-employment, etc.), the types of products or services it provided, and your primary clientele?
C. What was the primary function of your position, including your major duties and responsibilities?
D. Describe in detail your experience in each of the following areas. Include your specific role, the steps you took, and relevant examples.
1) Write clear and comprehensive reports and other documents.
2) Read and interpret complex written material.
3) Solve complex problems logically and systematically.
E. What degree of supervision did you receive in performing these duties? What kinds of decisions were you authorized and/or not authorized to make?
D. What was the official job title of your supervisor? Describe in detail how your duties and level of authority differed from your supervisor?
* Required Question
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