The Superior Court of California, County of Alameda is accepting applications for the position of Risk Manager. Under general direction, the Risk Manager plans, organizes, coordinates, and supervises the risk management unit in the Human Resources (HR) Division. Performs complex administrative, statistical, and systems analysis of special projects and programs; coordinates assigned activities with the HR Benefits unit, Facilities and Emergency Services, outside agencies, students, volunteers and the public as needed; ensures compliance with appropriate laws and regulatory standards; advises executive management in all aspects of risk management; and performs other related duties as assigned.
DISTINGUISHING FEATURES
The Risk Manager is a professional-level class that reports to the Director of Human Resources, and exercises general supervision and direction over professional, technical, and administrative support staff.
This class is distinguished from the higher-level classification of Human Resources Manager in that the Human Resources Manager is responsible for management and direction of multiple HR units and staff within the HR Division, whereas the Risk Manager is responsible for the operation and administration of programs and staff within the risk management unit.
Incumbents must be willing to travel and work at various court locations throughout the County, and to other locations for program-related meetings and events. The incumbent is required to maintain a valid California driver’s license and a satisfactory driving record.
Example of Duties
NOTE: The following are duties performed by employees in this classification; however, employees may perform other related duties at an equivalent level. Each individual in the classification may not necessarily perform all listed duties.
1. Develops, plans, organizes, coordinates and supervises a comprehensive risk management and loss control program, including but not limited to accident prevention, ergonomic programs and compliance, workers compensation, safety programs, and liability; develops and executes Court-specific safety plans in collaboration with the Emergency Services Unit according to regulatory guidelines;
2. Develops risk management program standards; manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned functions and programs; recommends and administers risk management policies and procedures;
3. Maintains and implements Court-wide health and safety policies, procedures and directives according to state and federal rules and regulations; prepares and maintains policies establishing and supporting a Court culture of safety and health;
4. Implements and maintains the court-wide ergonomic program; works with ergonomic vendor and individual ergonomists to ensure ergonomic assessments are conducted effectively and timely; reviews and analyzes metrics and data related to the ergonomic program, including procurement of ergonomic products, and tracking of equipment inventory and pricing to ensure a cost-effective, efficient and effective ergonomic program is effectuated;
5. Works with the Facilities and Emergency Services units to inspect Court facilities to detect any existing or potential accident, safety, environmental and/or health hazards; determines corrective or preventative measures where indicated, and follows up with Court management and staff to ensure corrective and preventative measures are developed and implemented, including but not limited to annual Court fire drills, local fire inspections, and OSHA safety inspections;
6. Oversees, maintains, and prepares risk-related communication and updates, safety-related manuals and documentation;
7. Serves as ombudsperson for staff risk management and safety compliance; gathers, responds to, tracks and monitors difficult and sensitive staff and public inquiries and complaints, and assists with resolution and alternative recommendations;
8. Develops, oversees and supports the implementation of Court-wide risk management and occupational health and safety and education programs in coordination with the Court’s training coordinator; trains managers and employees in worksite safety practices, including new hire safety training;
9. In collaboration with the Court’s Facilities and Emergency Services units, conducts safety audits and investigations, including facility and site safety inspections, job hazard analyses and other evaluations to identify workplace hazards and potential risks; determines unsafe conditions and advises management of appropriate corrective action;
10. Develops, implements and manages an effective process for maintaining recordkeeping of safety inspections and corrective measures implemented in response to inspections;
11. Develops, receives, reviews and compiles information for departmental, state mandated and statistical reports and records including Occupational Safety and Health Act (OSHA) logs, auto and/or employee accident reports, property damage reports, claims analysis, medical auditing summary and other related reports;
12. Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; identifies opportunities for improvement and gaps in service and reviews with the Director; manages the implementation of improvements;
13. Consistently evaluates practices and procedures at all Court locations to assess risk and adhere to compliance requirements; investigates accidents, injuries, and near-miss instances, in coordination with the Benefits unit and Emergency Services;
14. Conducts or directs studies of operations, and researches data and information to identify potential risk exposure and liability; analyzes trends and information and makes recommendations to the Director and/or executive management;
15. Serves as risk management liaison to Court business units and Divisions, judicial committees, and outside agencies; attends meetings in various Court and County locations; provides staff support to commissions, committees, and task forces as needed; explains, interprets and presents on departmental programs, policies and activities to Court staff and management;
16. Prepares, reviews and presents staff reports, various management and information updates, and reports on special projects;
17. Participates in the hiring process of new employees, supervises and directs professional staff; trains employees in work procedures; monitors and evaluates employees’ work performance; provides coaching for performance improvement and development when necessary; and manages staff schedules.
18. Performs other related duties as assigned.
Minimum Qualifications
EDUCATION:
Possession of a Bachelor’s degree from an accredited college or university. A degree in Business or Public Administration, Risk Management, Human Resources, or a related field is preferred.
And
EXPERIENCE:
Four (4) years of increasingly responsible full-time experience in the administration of a comprehensive risk management program, occupational health and safety program, risk analysis, safety operations, claims adjustment, liability, and workers compensation, including one year of experience leading the development of a Risk Management Unit.
Additional qualifying work experience as described above may substitute for the required education on a year-for-year basis. One year (2080 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.
LICENSES AND CERTIFICATIONS:
KNOWLEDGE AND ABILITIES:
Knowledge of:
Ability to:
PHYSICAL DEMANDS:
Physical demands include walking, standing, sitting and climbing up and down stairs; strength, dexterity, coordination and vision to use a keyboard and computer monitor; hearing, listening and speaking to communicate with the public and court staff; dexterity and coordination to handle files and single pieces of paper; occasional lifting of objects weighing up to 25 lbs. such as files, stacks of papers, reference and other materials; moving from place to place within an office or other court location; and reaching for items above and below desk level.
WORKING CONDITIONS:
Computer monitor and keyboard is used on a daily basis. Attend meetings in-person or by video conference, respond to emails and phone calls, and engage in work as needed outside of normal business hours. Work occasional evening and weekend hours. Travel may be required.
This position includes a one-year probationary period. Employment is contingent upon successful completion of fingerprint check and the provision of appropriately identifying documents to certify eligibility to work in the United States.
Hiring Process
The hiring process will include the following components:
The Court reserves the right to change the components of the examination process and may limit the number of candidates invited to the oral interview process to include only the best-qualified candidates should there be a large applicant pool.
The application and supplemental questionnaire are used to evaluate the candidate’s qualifications. If you are interested in the opportunity, it is recommended that you submit your application and supplemental questionnaire as soon as possible since this recruitment may be closed at any time should the Court receive a sufficient number of qualified applicants.
If you require accommodation in the examination process because of disability, please call (510) 891-6021 to discuss.
In addition to a competitive salary, employees will receive an attractive benefits package that includes:
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