Roche Bros Supermarkets Hiring for Meat- Assistant Manager Job at West Roxbury, MA Full Time

Minimum Qualifications:

• Must be 18 years of age with High School diploma or equivalent.
• Successful experience in meat operation (including merchandising, ordering, inventorying and pricing).
• Complete training in meat operation.
• Ability to display initiative and work with limited supervision.
• Must be Servsafe certified.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a scheduled based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities:

• Provide an open door atmosphere conducive to high associate morale and excellent customer service. Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Commit to the “Golden Rule” and work with other associates to build a strong meat team.
• Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly and business-like manner.
• Ensure the department achieves the standards of performance as outlined in the work and merchandising plan.
• Possess good communication skills, ability to conduct and facilitate department meetings, and ensure fair and consistent treatment in administering discipline to promote high associate morale.
• Responsible for inventory, security and expense control of the department.
• Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry (i.e., scheduling/labor laws, dress code, sanitation regulations, etc.).
• Resolve customer complaints to the full satisfaction of the customer and answer product questions.
• Ensure the department is merchandised in accordance with the needs of the community.
• Individual and department completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department. Train and develop associates in accordance with company policy and procedures.
• Order, receive, unload and store deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.
• Keep all meat merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Effectively control proper storage limiting shrink and damaged goods.
• Achieve and maintain department’s merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.).
• Plan, order, prepare cutting list and process meat according to work plan and standard to maximize sales and gross profit.
• Assist the department manager with planning work schedules and breaks; achieve payroll consistently by scheduling within budget.
• Help ensure wage and hour policies and regulations are adhered to, maintain accurate records, and respond timely to all location mail, reports, and records.
• Prepare special cuts as requested by customers.
• Help minimize all department expenses without compromising department conditions or customer service level (i.e., payroll, supplies, insurance cost).
• Delegate and use initiative, ingenuity and good judgment to act on opportunities and solve problems.
• Conduct weekly sales meetings along with department manager to establish merchandising, sales and profit objectives.
• Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
• Ensure that company standards of safety, proper food handling practices, sanitation and productivity are achieved.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Keep sales and work area swept clean, orderly and free from safety hazards; report hazards to management.
• Exercise proper safety practices when lifting or moving products or using equipment.

• Verify price checks for customers as needed.
• Ensure department associates adhere to company dress code standards.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
• Clean walls, fans and drains in meat cooler, display cases and work area.
• Other duties as assigned by management.

Physical Demands: (per work day):

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Machines, tools, and equipment utilized:

Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet or humid.