A family-owned Group, Roquette offers a positive and attractive work and career environment, in which everyone can learn, develop , contribute to the overall company performance and be recognized for doing so.
Our ambition in logistics and transportation is to satisfy our customers to become a preferred supplier (consistently with Roquette Pharma & Food ambitions).
Our missions are the following:
Job Description
Position Purpose
Manage customer and inter-company deliveries for package shipments based on orders while respecting contractual terms, lead times and budgets.
Essential Job Duties and Responsibilities
Within Functional Area:
Assign carriers to domestic transportation orders (customers and inter-company)
Track and trace shipments from carrier assignment to delivery
Maintain regular contact with carriers to promote vendor relationship
Report shipment exceptions to Customer Care Agents in a timely manner
Coordinate the development of loading plans with assigned shipping facilities
Manage carrier assignments with consideration to rate and service requirements
Audit, investigate and determine approval for all air, ocean and road transportation invoices to ensure timely posting for payment
Serve as backup support for Transportation Specialist – Import/Export to cover absences from the office
Support investigation of package transportation-related customer complaints
Support domestic package transportation projects and activities, including Requests for Quote (RFQ)
Support package transportation Insurance Claims
Cross-Functional:
Collaborate with Operations, Logistics, Transportation providers, warehouses, Customer Care, Quality , Sales and Purchasing.
Work directly with carriers, customers, warehouses, suppliers and other external constituencies. The project engineer’s missions are as follows:
Work/Financial Impact
Must operate to meet cost/compliance/service parameters
Must operate to follow lane awards with carriers
Must operate to offer best in class service
Must operate within financial/budgetary requirements
Work Autonomy
Tender shipments to carriers based on cost, capacity and service.
Ensure shipments are executed in a timely manner, meeting or exceeding customer requirements. Follow through to ensure un-eventful delivery.
Make cost/compliance/service decisions without management support.
Key Competency Requirements
Communication Skills
Must have effective written and oral communication skills pursuant to effective customer service and the ability to communicate across many levels in the organization
Workload prioritization
Must be well organized, detail-oriented, have the ability to multi-task, and prioritize the changing workload.
Teamwork
Must be able to work both independently and with teams to resolve discrepancies and develop preventive actions. Must have the ability to exercise independent judgement while adhering to company policies.
TL and LTL Transportation
Strong knowledge of transportation world, with ability to react to changes in cost, capacity and service.
Microsoft Office
Proficient in MS Outlook, Word, Excel and Power Point. Also CICS ( IBM AS400) and SAP experience preferred.
Cost-Benefit Analysis
Must have critical thinking ability and strong analytical skills.
Qualifications/Requirements
Education:
Associate Degree in business or related field and/or equivalent experience
Experience:
3 years managing outbound transportation. Specific requirements:
Knowledge
Operational knowledge and understanding of TL, LTL and IM transportation.
Skills
Ability to work effectively with internal cross-functional teams, and create customized transportation solutions for the customer.
Ability to effectively adhere to time constraints/deadlines
Ability to effectively manage multiple tasks simultaneously while working in a fast-paced environment
Demonstrated behaviors including self-motivation, strong organization skills, dependability, and attention to detail
Ability to make quick, appropriate decisions in a fast-paced, dynamic environment.
Excellent oral and written communication skills, as well as strong interpersonal skills
Demonstrated strong computer skills; proficiency in MS Office products
Work Environment/Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
90% sitting, 5% walking, 5% standing.
Must have the ability to occasionally lift, push or pull up to 10 lbs.
Repetitive use of hands and arms.
Occasional twist of head and/or back.
The employee is regularly required to talk, hear; and use near and far vision.
Position Type/Expected Hours of Work
This is a full time position. Days and flexible hours of work are required to meet facility demands.
Competencies:
We expect four leadership skills from all our employees:
• Act like a valuable team member
•Target quality and excellence
• Be disciplined and compliant
• Make decisions quickly and with determination.
AAP/EEO Statement
An Equal Opportunity Employer “AAP, EEO, M/F/H/V/D, Drug-Free Workplace”
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Roquette provides numerous career opportunities, thanks to the diversity of its jobs and their international dimension.
Joining Roquette means joining dynamic teams ambitious for success.
Add Your Talent to Ours!
Our Vision is to change the way the world communicates. Our Mission is to connect people and things. We are...
Apply For This JobNu-Era Logistics Inc. is a vibrant and growing Third-Party Logistics company offering a full range of local, national and global...
Apply For This JobJob Description Integra Biosciences is an industry leader providing innovative liquid handling products within the life sciences industry. We are...
Apply For This Jobsmall trucking company seeks good drivers with 12 months or more experience come partner with us new trucks that run...
Apply For This JobSuttons International are a family owned global logistics business who have seen exponential growth this past year. We are now...
Apply For This JobSummary: The position requires coordination and close working relationships with international logistics service providers as well as union employees within...
Apply For This Job