Rose International Hiring for Operations Manager 3 Opening# 385809 Job at San Francisco, CA Full Time

**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**

Job Title: Operations Manager – 3
Start Date: 10/18/2021
End Date: 05/18/2022
Location: San Francisco, CA (Remote)

Client is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Client various functions embody the company’s innovative spirit and our fast-moving team is committed to leading as a 21st century company.

The Operation Manager will work closely with the Managers and Director of the Hosting Scaled Operations team to set-up, manage, and scale operational programs across a variety of workstreams. The Scaled Operations team supports the entire business whenever there is a need for human powered work or human-in-the-loop systems.

Responsibilities:

• Provide operational management support to the Hosting Scaled Operations team and key initiatives.
• Coordinate internal resources and third parties/vendors for the flawless management and execution of projects.
• Ensure that all projects are delivered on-time and within scope.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders, and ensuring technical and operational feasibility.
• Manage and augment our capabilities around collecting and using data and insights, and ensure that it guides in process improvements and fast decision making.
• Help design and implement actionable feedback loops with which we can encourage and enable continuous improvement.
• Partner closely with cross-functional stakeholders including customer support, design, research, product, engineering and data science teams to optimize our operations for the highest quality possible.
• Develop detailed project plans to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques. Drive alignment on course corrections when needed, and communicate progress to stakeholders; immediately escalate unknown blockers/risks to leadership

Requirements:

• 8+ years of experience with operational program and/or project management
• SQL and Excel experience required. Excellent analytical abilities; able to dig into complex processes and data to help inform decisions
• Highly agile mindset; ability to stay organized and excel in fast-paced, rapidly changing environments.
• Proven ability to manage and guide human powered operational initiatives, leading to greater process efficiency, transparency and organizational leverage.
• Deep understanding of metrics, as well as information architecture, data types, data structures and associated use of metadata.
• Effective at implementation of organization-wide programs and initiatives through collaboration across functions, geographies, and organization levels.
• Proven ability to manage through influence, create buy in, and work across a global, matrix function.
• You’re not afraid to roll your sleeves up when needed.
• You’re comfortable in a fast-paced & changing environment.
• The ideal candidate will have experience with data labeling and/or content review.

Job Types: Full-time, Contract

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor’s (Preferred)

Experience:

• Operational Program Management: 1 year (Preferred)
• Project Management: 1 year (Preferred)
• SQL: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• Yes

Work Location: One location