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Job Description
Founded in 1936, Roseburg Forest Products is a privately owned company and one of North America’s leading producers of particleboard, medium-density fiberboard, and thermally fused laminates. Roseburg also manufactures softwood and hardwood plywood, lumber, LVL, and I-joists. The company owns and sustainably manages more than 600,000 acres of timberland in Oregon, North Carolina, and Virginia, as well as an export wood chip terminal facility in Coos Bay, Ore. Roseburg products, are shipped throughout North America and the Pacific Rim. To learn more about the company please visit www.Roseburg.com.
Purpose
The National Account Manager delivers value to specific national wholesale distributors and retail customers through developing and delivering strategic growth opportunities for both Roseburg and the identified channel partners. These customers will rank in the Top 10 in volume and purchase across multiple product lines from RFP. Through managing these accounts, the National Account Manager develops and expands relationships and strategic account objectives that align with One Roseburg’s core values.
Key Responsibilities
-
Business Advisor
- Understand and anticipate customers’ existing and future needs in-depth and communicate this within the team and organization
- Develop compelling solutions to customer needs that differentiate Roseburg from our competition
- Engage in both tactical and strategic account planning functions to achieve Roseburg objectives
- Bring a fresh insight to customer’s business that will help them deliver a competitive advantage within their market
- Develop joint strategies that are mutually beneficial to both companies
- Relationship Manager
- Build and manage internal & external relationships that foster multiple levels of relationships with key leaders within Roseburg and customers’ organizations including having executive-level interactions
- Manage the contact matrix ensuring that all potential points of contact and influence are being attended to appropriately
- Build trust throughout the customers’ organization; influencing up to the executive level in purchasing, sales, admin functions, etc.
- Brand Manager
- Represent Roseburg to key national account personnel as well as channel influencers (dealers, builders, specifiers, etc.)
- Manage expectations about how Roseburg branded products are targeted and used
- Ensure customer’s order process and product selections are aligned with all 13 mill requirements and goals.
- Ensure Roseburg market strategy is being executed
- Deliver guidelines for being a Roseburg program partner
- Build, drive, and service demand for all Roseburg products through the entire sales channel
- Influence specification of Roseburg products where appropriate
- Model company core values and culture
- Embrace the growing role of technology (CRM, virtual constructs, electronic commerce, etc.)
Required Qualifications
- Bachelor’s degree in business, marketing, or technical degree
- Ten (10) plus years of sales experience in the construction and/or building materials market segments
- Ideal team player (hungry, humble, and smart)
- Ability to manage multiple and conflicting priorities in a dynamic environment
- Excellent interpersonal skills
- Understand and exhibit a sense of urgency
- Outstanding listening, verbal, and written communication skills
- Strong self-motivation and organizational skills
- A basic understanding of financial principles
- An understanding of the Roseburg product portfolio as well as our value over the competition
- Good understanding of the strengths and weaknesses of our key competitors
- Proven track record of success; demonstrating proficiency in selling skills, listening, probing techniques, identifying buying signals & negotiating for mutual benefit to Roseburg and the customer
- Valid driver’s license with a safe and proven driving record
- Ability and willingness to travel overnight approximately 40% of the time
AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS