Position Summary:
The MyRCL HR Assist Specialist is a fast-paced and diverse role, which requires an analytical forward-thinking individual. Position requires a high level of multitasking and the ability to change direction instantly. Individual must possess a “can do” attitude under any given situation supporting the workforce and logistics requirement of the fleet operations.
Essential Duties and Responsibilities:
Responsible to communicate with internal and external customers to fulfill and resolve conflicts on travel requests.
Ensure all travel requests are fulfilled in a timely manner, as determined by department guidelines.
Responsible to research, book and action all travel requests received by either email, phone, or other sources.
Responsible to book the most logical lowest cost for all travel requested, adhering to established company protocols.
Responsible to research, book and action all travel requests received by either email, phone, or other sources.
Coordinate arrangements for hotel and transportation bookings through contracted hotels, GDS or other methods as needed to meet the service level.
Coordinate arrangements for hotel and transportation bookings through contracted hotels, GDS or other methods as needed to meet the service level.
Qualifications, Knowledge, and Skills:
Coordinate arrangements for hotel and transportation bookings through contracted hotels, GDS or other methods as needed to meet the service level.
4-year degree from an accredited college/university in a related field and/or previous related professional level experience in one or more of the following functions: workforce scheduling, succession planning, recruiting and/or logistics services.
Working knowledge of general/organizational shipboard functions and concepts.
Knowledge of world geography and time differences.
Knowledge of applicable immigration and visa requirements related to seafarers in various geographical areas.
Working knowledge of applicable flag state/port state regulations related to seafarers training, licenses, and certifications.
Ability to read/write English in order to understand/interpret written procedures and emails.
A relevant work experience as International Travel Agent.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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