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RumbleOn is seeking an experienced Transportation and Logistics Coordinator from the Automotive or Powersports Industries to join our fast-growing, yet close knit team in Irving, TX. Are you a detail oriented multi-tasker who can successfully manage multiple logs and software systems at a time? Are you a seasoned logistics coordinator who prides themselves on their exceptional communication and customer service skills? Are you a pro at developing and managing lasting 3rd party vendor relationships with trucking and shipping companies?
Well, RumbleOn may be just the place for you!
RumbleOn is an Internet based marketplace that has completely changed the process of buying, selling, and trading motorcycles. We want team members that are eager to dive in and excel. We make things happen and want someone who can make things happen with us. We’re passionate, funny, dedicated, and entertaining to be around. Sound like your ideal environment? Apply Today!
Key Responsibilities:
- High level of multi-tasking, organizational and communication skills.
- Negotiate 3rd party vendors, portfolio SLAs and transaction costs
- Serve as key point of contact for clients, vendors and team helping to build mutually beneficial relationships with RumbleOn’s valued client partners.
- Communicate with transporters as well as customers in regards to all pickup and delivery information of purchased and sold units.
- Post units on one of our 3rd party shipping tools we use
- Verify shipper is a reliable and accredited transportation company using the 3rd party transportation tool
- Handle all after sale communication with all customers. You are in constant contact via telephone and email with all sold guests through shipping until receipt to ensure customer is happy and to assist in resolving any outstanding issues or concerns
- Update and keep several logs on transportation status, customer concerns, resolutions, inventory status, etc
- Track loads and provide accurate, efficient updates two times per day
- Proactively communicate and provide creative solutions for customers when service is in jeopardy
Requirements
- High school diploma or GED required
- Ability to work a flexible schedule, including some evenings, and weekends as necessary to meet the needs of the business
- 2 + years experience in dispatch and/or logistics in the automotive/motorcycle/ATV industries dealing with trucking of similar goods is a must.
- Knowledge of DOT (Department of Transportation) regulations is required
- High level of multi-tasking, organizational and communication skills
- Strong problem-solving skills
- Exceptional customer service skills via phone and email
- Strong writing and word processing skills
- Strong understanding of Microsoft Excel and Google Sheets
- Strong multi-tasking and computer skills with the ability to work with multi-faceted systems
- Patience and a passion to help others
- Excellent customer service skills and team player attitude
- High level of energy and conviction to operate in a fast-paced and challenging environment
- Experience working with any of the following software/systems is a plus: USHIP, Central Dispatch, CDK
Benefits
What RumbleOn Offers You:
A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group’s success! Plus…
- Healthcare, Dental, & Vision Insurance (RumbleOn pays a generous portion of medical premium!)
- Generous Vacation/PTO Plan(10 PTO days year 1, plus 7 Holidays
- Close knit, open, inviting startup environment where you can make your mark and where your ideas are heard!
- Competitive compensation packages commensurate with experience and skillset
- Fun company events
- The opportunity for growth and a solid long term career…we promote from within!!
- Casual Dress code
- Training and full support while you learn
- And more…
- All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
