• Coordinating transportation providers to ensure prompt and proper movement of shipments
• Responding to customer inquiries and referring clients to the proper channels
• Reviewing purchase orders and shipping documents to ensure accuracy
• Making special shipping arrangements as necessary
• Tracking and fixing shipping errors
• Preparing bills and invoices
• Managing distribution and shipment budgets
• Ensuring that the quality of all services provided meets the required standards
• Works closely with Operations to manage inventory levels at all locations for the brand
• Developing processes that make the supply chain more efficient and organized
• Arrange and manage freight carriers for product shipments from various locations in a cost-effective manner
Qualification
• High School degree/GED, bachelor’s Degree a plus
• 2 to 3 year’s customer service experience in a fast-paced, multi-tasking environment or combination of higher education and experience
• Experience working within a production and/or sales environment a plus
• 1-2 years of Logistics and freight scheduling experience preferred
• Exceptional interpersonal skills: positive, respectful, and customer focused
• Excellent verbal and written communication skills
• Results/deadline oriented with effective follow through
• Solid Microsoft Office skills
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