Description
Desk Side Engineer Manager
Duties:
Responsible for managing the desk side support team. Leads daily operations and engineering support function of the desk side team, assigning daily tasks. Serves as the single POC for issues involving Desk side support, such as deployment projects and moves. Responsible for the inventory control within the Service Desk’s areas. Oversees multiple teams and roles that are within desk side support.
Job Role Specific Requirements:
Qualifications
Experience:
Must have a minimum of 8 years of experience in leading and managing a team of IT Desk Side engineers. Must have experience managing teams and technologies that span across all end-user hardware and software. Degree may be substituted with 4 additional years of related experience. HDI Desktop Support Manager required within six (6) months of employment on contract.
Top Qualifications, Skills, Experience or Certifications:
Preferred skills and qualifications:
Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and
the ability to obtain a public trust
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Overview
SAIC® is a premier Fortune 500® technology integrator driving our nation’s technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers’ missions.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
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