Sales Focus Inc Hiring for Operations Manager Job at Columbia, MD Full Time

Sales Focus Inc., the Pioneer of the Sales Outsourcing industry, is searching for an Operations leader, as Operations Manager. This position will report directly to the CEO. With your experience and talents, you will lead our operation teams of high-performing professionals to be process driven, productive and effective. We have our eye out for an Operations Manager with strong leadership skills, process driven and the ability to approach business from a creative point of view. Experience an understanding of the Professional Services Industry is important.

The Operations Manager will work in our Columbia, Maryland office.

Objectives of this Role

• Focus on Achieving Customers Goals and Customer Satisfaction
• Direct interaction with SFI Clients to confirm success factors.
• Collaborate with the CEO in setting and driving organizational vision, operational strategy and customer satisfaction.
• Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
• Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
• Ensure effective recruiting, onboarding, professional development, performance management, and retention
• Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary

Daily and Monthly Responsibilities

• Analyze and manage all internal operations and identify areas of process enhancement
• Develop, implement and ensure best practices across all operational departments
• Maintain and build trusted relationships with customers, partners, and stakeholders
• Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO
• Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting

Skills and Qualifications

• Bachelor’s degree in business administration, program management or related field
• 10+ years’ experience in senior leadership positions
• Leadership skills, with steadfast resolve and personal integrity
• Understanding of advanced business planning and regulatory issues
• A solid grasp of data analysis and performance metrics
• Be able to diagnose problems quickly and have foresight into potential issues

SFI is the sales outsourcing pioneer. We have more than 23 years of experience working with a wide range of industries to boost regional, national, and international sales performance. For information about the great benefits of a career at Sales Focus Inc., please watch this short video about us: We Help Grow Your Business

iVrq2Fphb4