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Operation Support
Hazleton, PA 18201 (Onsite) / NJ area who will relocate
8.30 – 5.30
Long term
Job Function/Description:
Create and implement improvement plans for the overall operation.
Assist Team Leader’s direction.
Establish Operational Procedures for verification of inbound and outbound shipments in Hazleton, Bethel, Groveland, and other regions.
Collaboration with HQ, RHQ, Team members, Site Managers
Monitor, test, root-cause finding and report daily, weekly, monthly, quarterly, yearly, the effectiveness of cycle counting, Physical Inventory
Produces various reports and statistics on a daily, weekly and monthly basis briefing team leaders.
Ensure direct reports maintain SOP training and/or review at least twice a year.
Initiate, develop and implement continuous warehouse improvements within distribution/return/rebox functions in Hazleton, Bethel, Groveland, and other regions.
Works with all levels of Management as key information provider for Distribution metrics
Metric reporting for KPI’s
Analyze forecasts, simulation, productivity.
Prepare for Peak Season Operations
Identifies customer/market trend, requirements & operation issues.
Gather & identifies various operation status and performance.
Support developing & implementing solutions to meet requirements, to solve issues and to improve operation performance.
Support for warehouse operation set-up
Support for project management
Performs other duties assigned as needed.
Requirements & Qualifications:
Bachelor’s Degree in Industrial Engineering/Business or Logistics from four-year college or university Required.
3+ years of experience in Logistics Required
Strong written and verbal communication skills
Proficient in computer applications
Strong Microsoft Office applications (Excel + power query, PowerPoint, Word)
Must have excellent communication and interpersonal relation skills, must have strong attention to detail.
The ability to write reports with key points, 5w1h, rational by own research.
Ability to multi tasks with several key projects with customer
Excellent customer service skills and ability to engage and work directly with customers.
Problem solver mindset, self-motivated and organized.
Ability to handle high pressure and fast paced operations.
Strong work ethic
Standard clerical office practices and procedures especially as they relate to the function of this position.
Ability to set up priorities and complete tasks.
Ability to summarize data and information in precise documents.
