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Position Overview:
The Front Desk/Receptionist, which reports to the Executive Assistant to the President, will
serve as the first point of contact at the university, providing a high level of professionalism and friendliness while managing the
reception area. This role includes managing the reception area, providing exceptional hospitality services, and maintaining office supply
and break room inventories. Additionally, this position will offer administrative support to the Executive Assistant, when needed. This
position is a full time hourly non-exempt position under the Fair Labor Standards Act (FLSA).
Essential Functions and
Responsibilities:
● Warmly greet and assist students, faculty, staff, and visitors in a friendly and professional
manner.
● Efficiently answer and direct phone calls; manage general email inquiries, maintaining high customer service standards
● Maintain office supply inventory and break room cleanliness and stock.
● Coordinate mail and package deliveries.
● Assist
with conference room scheduling and setup.
● Perform other related duties as assigned.
Minimum
Qualifications:
● High School diploma or equivalent
● Experience in customer service or reception
● Strong
organizational and multitasking abilities.
● Excellent communication and interpersonal skills.
● Proficiency in Microsoft
Office, Google G-Suite, and familiarity with office equipment.
● Ability to lift and move items as needed.
Preferred
Qualifications:
● Bachelor’s degree and 1 to 3 years of relevant experience in an office support setting preferably in
a higher education environment; or equivalent combination of experience, training, and/or education.
Knowledge, Skills and
Abilities:
● Must possess customer service orientation, high level of professionalism, ability to follow procedures, and
strong attention to detail.
● Demonstrated ability to work in a fast paced, high volume environment, both independently and
collaboratively.
● Position requires excellent written and oral communications and interpersonal skills.
● Knowledgeable of
general university functions and services.
● Proficient with computers, including browser-based software services, Microsoft Office,
and email.
● Ability to operate standard office equipment.
● Foreign language proficiency, spoken and/or written, helpful.
Work Environment & Physical Demands:
● Job duties typically performed in an office environment
● Must
be able to lift and carry up to 20lbs.
● The employee is required to crouch, walk, reach, grasp, carry, and push.
● The
employee is occasionally required to sit or stand for long periods.
Salary: $52,860 per annum, depending on
experience,
This position description is not intended to cover or contain a comprehensive list of activities, duties or
responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any
time, with or without notice.
