sbe Entertainment Group Hiring for Sales & Marketing Coordinator – Full Time, SLS Brickell Job at Miami, FL Full Time

Duties & Functions:

• Provide overall administrative support to sales & events team.
• Manage incoming sales phone lines & direct inquiry calls to managers depending on Market segment.
• Compile information for monthly reports. Generate end of month report to include all requested documents and distribution.
• Log and order all VIP amenities and work in conjunction with Conference & Event manager as well as the kitchen and restaurant manager
• Generate and distribute for approval all Check request, Commission forms, Welcome Letter.
• Participation and attendance in meetings as assigned.
• Assemble sales kits, welcome bags
• Assist with internal and external customers
• Assist in special projects with Sales Managers
• Assist with Planning/organizing site inspections as per sales/catering managers needs
• Ensuring all filling system are maintained according to SOP
• Ability to understand Sales Report and related correspondence
• Order all office suppliers and maintain office cabinets and filling system accordantly to SOP. Maintains orderly inventory of collateral/giveaway items
• Assist catering department with daily event reports and BEO distribution
• Assist the catering team with groups/weddings need

ADDITIONAL RESPONSIBILITIES

• Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
• Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Remain calm and alert, especially during and/or periods of heavy activity & emergency situations, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
• Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attend mandatory meetings including divisional meetings, staff meetings, etc.
• Occasionally participate in community events and ensure corporate social responsibility goals of SLS Hotels are met.
• Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.
• Keep work area clean and organized.
• Ensure confidential documents are kept in a secured area.
• When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
• Complete other duties as assigned by the Department Head.
• Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
• Ensure compliance with SLS Hotels’s policies and procedures.

To be aware of and ensure constant compliance with all necessary operational policies including:

• Health and Safety
• Food Hygiene
• Maintenance
• Emergency Procedures

OTHER DUTIES

Assimilate into SLS Hotels’s culture through understanding, supporting and participating in all SLS Hotels elements. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by SLS Hotels from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

Skills