Department: Office
Reports To: CEO
Status: Full-time, Exempt
Pay: Salary is $45-55K
Benefits: Comprehensive benefits package that includes health, dental, vision, teledoc, HSA, Life/AD&D, Disability, Accident, Critical Illness and Cancer insurance. Legal and Identity Theft protection.
Location: Loveland, Colorado
Position Summary:
An Office Manager, or Business Manager, is responsible for overseeing the daily operations of an office and its various departments. Their duties include communicating with department heads, relaying important information or policy changes from upper management, and looking for ways to enhance employee productivity.
An HR Manager, or Personnel Manager, is a professional who oversees HR practices, processes, and strategies. Their duties include overseeing the recruitment process, planning and implementing training programs for staff and ensuring that employees follow best practices and company policies.
Essential Duties and Responsibilities for the Office Manager:
May be the first point of contact for internal and external parties for the office, which may impact some customer service and communication elements of your job duties. Duties and responsibilities will vary, but will include:
Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards.
Counseling any employees struggling in their roles.
Answering telephone calls and emails from customers and clients and directing them to relevant staff.
Creating an office budget and ensuring all employees follow it.
Monitoring office supplies, responsible for ordering new stationery, furniture, appliances, and electronics as required.
Interviewing and training new office employees and organizing their employment paperwork.
Oversight for maintenance companies to keep the office clean and safe, and ensure its appliances and equipment are in good working order.
Ensuring the front office is kept clean, uncluttered, and attractive to guests and clients.
Ensure the breakroom is kept clean, uncluttered, and all supplies are kept stocked.
Reporting office progress to senior management and working with them to improve office operations and procedures.
Establish rapport with staff, customers, vendors and communicate effectively.
Ensure company files are maintained, organized, efficient, and purged annually to offsite storage.
Obtain Certificates of Insurance for clients.
Online payables
Participate in company sponsored meetings as required.
Provide IT support and when needed work with off-site IT consultants.
Participate as a member of the Safety committee.
Event and travel planning as needed.
Essential Duties and Responsibilities for the Human Resources Manager:
The duties and responsibilities of the HR Manager will vary. In general, however, tasks include:
Overseeing recruitment, selection, and the onboarding process.
Managing the company’s performance appraisal system and conducting performance appraisal meetings.
Ensuring that a company’s procedures comply with employment regulations.
Responsible for payroll
Monitoring various aspects of an employee’s performance, such as attendance and PTO.
Accessing the need for training and then designing and implementing training programs accordingly.
Handling any disciplinary processes and formal grievances including terminations.
Maintain daily procedure manual for each job description.
Establish a strong cross training system for key positions.
Workers Compensation benefits and claims reporting.
Maintain OSHA requirements, OSHA Log 300, and other forms and filings as required.
Follow all company safety standards including proper use of Personal Protective Equipment (PPE)
Perform additional responsibilities as requested by CEO
Supervisory Responsibilities:
Manage the front office team – Provide direct supervision, guidance and accountability to office assistants and permit technicians, acting as their backup support.
Supervise and hold accountable the front office receptionist as your direct report.
Experience, Knowledge, Skills & Abilities:
5+ years of verifiable experience in HR, Payroll, and Office Management.
Solid organizational skills; able to multi-task and complete requests in a timely and professional manner.
Advanced computer skills; proficient in Microsoft Office specifically Word, Excel, and Outlook
Knowledge of office equipment such as fax, printers, copiers, phone systems, network server, and network security.
Resourceful; can devise creative solutions to problems.
Effective and efficient communication skills.
Critical Thinking—Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Time Management—Managing one’s own time and reporting accurately.
Initiating a proactive approach with phenomenal follow up.
Must possess a nurturing, yet firm, disposition getting immersed in the culture and the staff.
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