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Secure Transfusion Solutions (“STS”) is an innovative high-growth company modernizing America’s blood supply. The company’s mission is to restore hope, build trust, and improve quality of life by providing readily available and safe transfusion solutions. STS provides its customers—large and small—the peace of mind of knowing that they will receive a consistent and reliable supplemental source of blood components. The current blood component focus at STS is pathogen-reduced, single donor apheresis platelets. The collection and manufacturing practices at STS establish the highest standard of safety across the industry. STS builds and operates blood collection centers under the Trusting Heart Blood Center (“THBC”) brand. This is a remote position with the ability to work from our many locations if local to that area.
YOU WILL LOVE OUR CULTURE IF YOU:
- Obsess over quality in all facets of operations
- Bring a day in, day out commitment to excellence
- Tackle big hairy problems with innovative and novel solutions
- View work as much more than just a job: you thrive in a team-first, mission-driven environment
- Take pride in being a reliable, trustworthy partner for customers, employees, and donors
READ ON IF YOU:
- Are fired up about working with a diverse, mission-driven team striving to permanently solve one of mankind’s greatest challenges this century: fixing the unstable system that supplies hospitals with blood components used in patient care
- Value being on the ground floor of an organization with boundless growth opportunities in the years to come
- Thrive on providing internal and external customers the highest possible standards in service, quality, and reliability
Position: Organizational Development Manager
Location: This is a remote position with the ability to work from our many locations if local to that area in Raleigh, NC, Edina, MN, Beaverton, OR, Boise, ID, Omaha, NE, San Francisco, CA and Austin, TX.
The Organizational Development Manager will design, deploy, and support exciting talent initiatives, including leadership training, individual development plan discussions, recognition programs, and our unique first year onboarding experience. The successful candidate will have experience implementing people-focused programs, effectively building relationships with all levels and functions across the organization and creating practical means of measuring and ensuring success of development and engagement initiatives. This person in this position will be responsible to drive and oversee the professional development of the organization’s employees, ensuring that all employees receive feedback, coaching, and additional learning opportunities to aid in their growth. This position will be part of the People Operations team and report to the Director of People Operations.
The ideal candidate is meticulous, able to prioritize and work on multiple tasks simultaneously, excellent communicator and has a strong understanding of effective leadership, core values driven, and is excited to work in a nimble start-up environment. The Organizational Development Manager will be professional and engaging and can serve as a passionate representation of the company.
DUTIES:
- Leads the creation of a leadership development strategy that aligns with company initiatives
- Shape and leverage Leadership Development KPIs, leveraging data to improve programs and demonstrate the impact and efficacy of learning initiatives for the business
- Deliver/assist in live and virtual programs in a way that is tailored and relevant to each audience
- Coach and train internal subject matter experts/facilitators
- Curate content and facilitate learning experiences as needed to support professional and leadership development
- Assess current leaders to identify opportunities for learning and growth
- Develop and implement learning strategies and programs that are aligned with organizational objectives
- Facilitate leadership and professional development programs for a variety of levels
- Provide coaching to all leadership levels in the organization
- Track, report, and analyze data to understand impact of training and Talent Development programs
- Partner with the People Operations team to ensure quality execution of Talent programs
- Gather feedback from professionals and leaders to understand effectiveness of Professional Development and training initiatives
- Provide suggestions to continuously improve programs, processes, and tools based on feedback and ongoing trends
- Assist the Director of People Operations to coordinate development events
- Keep up to date on industry trends, best practices, and technology, and make recommendations for continuous improvement
- Facilitate meetings with company leaders to identify opportunities for growth and improvement
- Assist in identifying deficiencies through metrics and developing plans to address training deficiencies
- Assist in assessing the understanding of key business strategies company-wide and developing training plans for any identified gaps
- Ensure learning content is being delivered per company policies and best practices
KEY COMPETENCIES
- Strong analytical and communication skills including working directly with all levels of staff
- Understanding of adult learning and different learning styles
- Adept with a variety of training platforms and methods
- Demonstrated understanding of business strategy, and the ability to apply professional development process and tools to support strategic business objectives
- Ability to analyze and evolve existing processes or programs, implementing solutions to identified deficiencies and gaps
- Well-developed interpersonal communication (written and oral) and ability to create succinct training material
- Strong relationship-building and collaboration skills; comfort working with all levels of the organization
- Exceptional facilitation skills
- Experience in executive level coaching highly desirable
- Ability to effectively scope, plan and engage colleagues on projects; ability to develop and manage to a comprehensive project plan, ensuring it describes all tasks, deliverables, dates, and roles
- Strong analytical skills to analyze, synthesize and translate data into meaningful insights for the business- including but not limited to linkage analyses leveraging multiple sources of data
- Able to independently navigate complex and changing environments
- Excellent project management/program management experience and strong attention to detail
- Excellent problem-solving skills and demonstrated ability to influence others effectively
- Experience leveraging Excel and other tools to review, consolidate, and report out meaningful data trends and findings
THE IDEAL CANDIDATE’S EXPERIENCE
- 5+ years leading teams
- Bachelor’s degree in Human Resources, Organizational Development, Psychology, or related field
- Experience in teach leadership skills to a variety of levels within an organization
- Experience in project management a plus
- Experience creating and delivering training content
- Experience building, implementing, and evaluating training and development programs
- Bachelor’s degree in Human Resources, Organizational Leadership, Psychology, or related field
- Experience in blood industry, life sciences, medical, or healthcare is a plus
- Up to 30% travel will be required
- Experience and knowledge working in a highly regulated industry
