Operations Manager position available
Requirements Summary:
5 years using Xactimate
WRT ASD
Large Loss Experience
SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage.
The Operations manager oversees all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications.
In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened!”
Primary Responsibilities
· Manage the customer experience and overall customer satisfaction.
· Manage the client experience and overall client satisfaction.
· Provide priority response to potential customers.
· Develop scope of work for projects and review estimates.
· Negotiate customer and/or client approval of project scope and estimate.
· Schedule crews and resources to provide service on active projects.
· Coordinate and oversee the production of services with crews and subcontractors.
· Document and/or review job file to support the services provided.
· Maintain communication with internal and external stakeholders.
· Manage production expenses.
· Manage equipment and materials (assets).
· Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
Position Requirements
· Effective written and oral communication
· Intermediate math skills
· Experience in cleaning/restoration preferred
· High school diploma/GED
· IICRC certifications preferred
· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
· Ability to sit/stand/walk for prolonged periods of time
· Ability to repetitively push/pull/lift/carry objects
· Ability to work with/around cleaning products/chemicals
· Ability to travel locally and out of state when necessary
Job Type: Full-time
Pay: $80,000.00 – $130,000.00 per year
Benefits:
Schedule:
Application Question(s):
Experience:
License/Certification:
Work Location: One location
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Description Striim recently closed a $50M Series C led by Goldman Sachs and is looking...
Apply For This JobJob Description TrueServe™ Marketing Operations Consultant Our firm is investing in new ways to deliver value to our clients, bringing...
Apply For This JobJob Description In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Overview: A Fast-Growing Industry Awaits! Are you hungry to learn about new emerging payment options...
Apply For This Job. Position Summary By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Your Job As a Business Operations Manager on the SMB Transformation & Operations team, you’ll...
Apply For This Job