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Job Title: Logistics Operations Director
Reports to: Head of Fulfillment, US
Job Location: Los Angeles, CA
Job Status: Exempt
About SHEIN
SHEIN Distribution Corporation distributes SHEIN’s products in the U.S. Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Singapore and Los Angeles, along with other key markets. SHEIN reaches consumers across more than 150 countries and regions around the world. We place a premium on choice, delivering more than 6,000 new fashion, beauty and lifestyle products daily with more than 600,000 items available. Our mission is to help people express their individuality through the latest trends that are accessible and affordable. To learn more about SHEIN, follow us at shein.com, instagram.com/sheinofficial and youtube.com/shein.
Role Overview:
This position will support for the US logistic management. You job scope will mainly cover logistics business development, supplier management, cost saving and delivery process optimization as well as team management. You need to manage a team in 2023 and handle multiple logistic projects. This role will be a liaison of logistic part between our HQ and US.
Responsibilities:
- Manage the relationships with our 3PLs, 3rd party warehouse & hub, truck company, including weekly and monthly reviews and day-to-day escalations.
- Seeking, planning and execution of all fulfillment & logistics operations, including preparing for peak.
- Assist the sellers on the platform to optimize the standard and timely delivery process.
- Communicating SOPs and managing against internal and external KPIs (involve 3rd party warehouse & hub).
- Optimize logistics solution to ensure lowest-cost shipping opportunities and provide highest rates of on-time delivery for customers (local sellers’ orders).
- Assist oversea logistics team optimize the import process and handle some daily customs clearance exceptions (cross-border sellers’ orders).
- Develop alternative fulfillment solutions to handle store fulfillment orders in a cost-effective manner.
- Ensure all policies and procedures necessary for adequate inventory control are in place and followed.
- Auditing reports & invoices to ensure accuracy.
- Team set-up & People management of logistics local team.
Requirements:
- Prefer Master’s degree, from Top 50 Business School in US.
- More than 3 years 3PL management work experiences in top E-commerce Logistics company or more than 3 years work experiences in top logistics company (+has project experiences with E-commerce clients) (Required).
- Must be fluent oral and written communication in English.
- More than 10 people management experiences.
Pay: $149,600.00- $209,500.00 annually, plus bonus.
SHEIN Benefits and Culture:
- Healthcare (medical, dental, vision, prescription drugs).
- Health Savings Account with Employer Funding.
- Flexible Spending Accounts (Healthcare and Dependent care).
- Company-Paid Basic Life/AD&D insurance.
- Company-Paid Short-Term and Long-Term Disability.
- Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident).
- Employee Assistance Program.
- Business Travel Accident Insurance.
- 401(k) savings plan with discretionary company match and access to a financial advisor.
- Vacation, Paid holidays and sick days.
- Employee Discounts.
- Perks (HQ Location).
- Free weekly catered lunch at HQ.
- Dog-Friendly office.
- Free Gym Access at HQ.
- Free Swag Giveaways.
- Annual Holiday Party.
- lnvitations to pop-ups and other company events.
- Complimentary daily office snacks and beverages.
- Free Shuttle Service from HQ to LA Union Station.
SHEIN is an equal opportunity employer committed to a diverse workplace environment.
