Shippy Properties Hiring for Operations (Asset) Manager Job at San Antonio, TX Full Time

JOB SUMMARY:

The OPERATIONS (ASSET) MANAGER supports and executes the company’s strategies related to property management operations by providing asset management expertise to the Company, directing the team members within the assigned portfolio, and is responsible for maintaining the integrity of the physical asset and maximizing investor returns in accordance with the company’s mission, vision, and objectives.

JOB QUALIFICATION REQUIREMENTS:

• Degree in business, finance, or related field, OR
• Previous experience as analyst or asset manager
• Strong financial background
• Strategically-minded with strong analytical and problem-solving skills
• Strong skills in Excel, MS Suite and knowledge of accounting or property management software
• Knowledge of generally accepted accounting principles and procedures
• CAM/CAPS certifications or similar education preferred

ESSENTIAL FUNCTIONS:

• Preserve the Company’s Core Values and Mission Statement.
• Meet with ownership, determine needs, provide strategic advice, and manage assets accordingly
• Monitor asset performance and recommend corrective measures
• Analyze trends and capitalize on opportunities to improve investor returns
• Achieve highest possible NOI by implementing cost control and revenue growth programs
• Regular property visits to ensure highest levels of curb appeal, office and maintenance operations, and competitive market positioning
• Oversee day to day property operations and monitor revenue and expenditures
• Makes recommendations for physical repairs and/or replacements
• Ensures observance of safety regulations
• Regularly evaluates market conditions and property comparables
• Periodically reviews rental applications and lease forms for accuracy and compliance with established policies and procedures
• Supervises rent collection in accordance with policies and procedures manual
• Approves and monitors rental rate recommendations for new leases and renewals based on current market information
• Reviews and helps develop annual property management plan and operating budget.
• Reviews all monthly financial reports.
• Handles employee selection, training, and control, and assures that all supervised employees comply with the appropriate policies and procedures.
• Continually improves management and technical skills.
• Preparation and management of annual budget and regular analysis and reporting of property financials, ensuring collection goals are consistently met.
• Appropriate resolution of resident complaints escalated from the site level, overseeing reputation management and resident retention efforts.
• Capital project management in partnership with ownership representatives.
• Development and execution of property marketing strategy, staying abreast of local market trends, and making recommendations for pricing adjustments and value-add opportunities.
• Provide the highest level of customer service to on-site staff, residents, prospects and vendors
• Sustain high occupancy standards through on-line reputation management, effective marketing efforts, and excellent resident relations
• Review and negotiate service contracts for review by Owners
• Assist in property acquisitions and due diligence
• Create and successfully implement capital and operational budgets
• Attend all scheduled inspections and reviews.
• Audit resident files on a regular basis, paying attention to proper documentation ensuring compliance procedures are being followed.
• Maintain reasonable awareness of relevant laws and agency regulations, including but not limited to fair housing, sexual harassment, disability accommodations, and landlord tenant relationships as they apply to the policies and procedures of the company and the communities.
• Make recommendations for major physical repairs, replacements, and improvements. Submit to the President for approval.
• Assist Property Manager in preparation of monthly financial accounting reports and explanation of budget variances.
• Approve invoices for payment that exceed maximum spending amounts allocated to site staff.
• Ensure payroll information reported to corporate office on time.
• Provide updates to the Director of Operations on all operational issues.
• Other duties not listed above as directed by Director of Operations.
• Manages performance issues in a timely and effective manner
• Fosters a diverse and inclusive workplace
• Work closely with property teams in the implementation and execution of company’s programs that assist in brand building
• Is a Company culture ambassador, proactively seeking opportunities to reinforce company’s core values in the day-to-day work of all team members

PHYSICAL ACTIVITIES:

Work environment is described as indoors (66% to 100% of the time); frequently outdoors, all conditions (33% to 66% of the time). Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (Less than 10% of the time).

Have constant need (66% to 100% of the time) to perform physical activities:

• Stand and walk or sit alternatively depending on specific needs of the day. Estimate 50% of time is spent on feet and 50% sitting at desk.

Have frequent need (33% to 66% of the time) to perform physical activities:

• Bend/Stoop/Squat – Pick up litter, filing
• Climb Stairs – Show and inspect property
• Push and Pull – Inspect and show property, open and close doors, cabinets
• Reach Above Shoulders – Inspect property, store/receive supplies or packages

Constant need to (66% to 100% of the time) to perform the following activities:

• Writing/Typing – Corporate, inter-office, resident communications
• Grasping/Turning – Telephone, doorknob use
• Finger dexterity -Operation of office equipment
• Lifting/Carrying -Paperwork, deliveries, files, miscellaneous:
• Over 25 lbs.- Rare need (less than 1% of the time)
• 20lbs-25lbs -Occasional need (1% to 33% of the time)
• Less than 20 lbs.- Frequent need (33% to 66% of the time)
• Under 10lbs. – Constant need (66% to 100% of the time)
• Frequent need (33% to 66% of the time) to utilize personal transportation to inspect apartments, property and surrounding neighborhood, make trips to the bank and courthouse.
• Must have valid driver’s license and automobile insurance

Visual Needs:

• Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read caution labels, respond to written instructions from staff and residents. Constant need to see small details when performing routine maintenance.
• Frequent need (33% to 66% of the time) to see things clearly beyond arm’s reach (observe problems throughout the property).

Communication Needs:

• Constant need (66% to 100% of the time) to communicate with staff, vendors and residents. Must use listening skills to diagnose needed repairs, etc.
• Constant need (66% to 100% of the time) to verbally communicate with staff, vendors and residents.

WORK HOURS:

Minimum 40 hours per week. On-call for Community Managers and Corporate concerns as needed.

Job Type: Full-time

Pay: $85,000.00 – $105,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Application Question(s):

• Do you have a degree in business, finance or related field?
• Do you have previous experience as an analyst or asset manager? How many years?
• Are you strategically-minded with strong analytical and problem-solving skills? Explain.

License/Certification:

• CAM OR CAPS (Preferred)

Work Location: Multiple Locations