Position Overview
Implements Order Management standards, procedures and processes according to the LDA process house and ensures proper Order processing, for the Norwood factory. Successful implementation of such shall ensure an optimized e2e order processing/flow.
Collaboration with key stakeholders in CRM-SCM-PLM ensuring e2e alignment from order entry through customer delivery. Provides analysis to drive improvements in service level, budgeting, cost, inventory, quality, and safety. Identifies and appropriately escalates opportunities and constraints to ensure transparency throughout the organization.
CIP activities are developed and improved along the entire supply and value chain of the Norwood factory. Developing and owning strategies to ensure risk mitigation relative to operations, customers, and suppliers.
Responsibilities
Coordinates overall planning of orders/projects and decides on allocation of resources. Ensures effective collaboration/communication with external parties and involved internal management
Maintains constant communication to customers, outside contractors or other stakeholders.
Monitors continuously the status of all assigned projects, orders, and supports the accountable Project/Order Managers.
Manages consolidation and completion of budget plannings for all projects/sales orders, and ensures related reporting.
Decides and allocates resources, to the assigned projects.
Sets up and monitors all assigned projects, and consults and supports the accountable Project/Order Managers.
Ensures that quality standards for Project/Order Management processes (Plan, Deliver, Return) are met at all times and adhere to Siemens reference processes
Initiate improvements and ensures appropriate PM workflow environment.
Clarifies cases as an escalation point.
Oversees and manages a dedicated team of Project/Order Managers and/or Project/Order Management Office staff. Ensures implementation of defined Order Management policies and guidelines, and decides adoption of processes if necessary (orders = sales orders, production orders, purchase orders, transport orders, change orders)
Sets targets and plans and decides on budgets and allocation of resources.
Initiates and implements process improvements across assigned areas – develops, maintains, and improves systems to measure order operations performance and effectiveness of all planning operations.
Oversees order status, and planning and forecasts for logistics, and/or production and deliveries, and the adherence to respective time schedules. – Supports S&OP process
Synchronization both upstream and downstream along supply/value chain
Decides and determines critical schedules for orders in the value chain.
Sets up and monitors projects to improve performance of order management.
Responds to critical inquiries, as an escalation point of contact.
Required Knowledge/Skills, Education, and Experience
Demonstrates and applies broad knowledge of concepts, methods, practices, and procedures for managed work group(s) and supporting operations. Demonstrated understanding/application of managerial approaches for work direction, motivation, performance management, and disciplinary action. Typically, more than 5 years of successful experience in a directly related field and successful demonstration of Key Responsibilities and Knowledge as presented above.
Electrical engineering background and ANEMA motor knowledge (MTO+E), including large electric motor manufacturing/test expertise
Market/customer knowledge, solid understanding of motor/drive applications
Technical university/college degree in related discipline and 5+ years experience in Engineering and/or Order/Project Management
Proficient computer skills incl. programming (i.e. VBA, C+, HTML, low code), MS Office proficiency, product configuration, Norwood ENG/OM tools and quotation process knowhow
Proven track record on digitalization projects
3-5 years’ experience in an engineering environment and 2 years in an Order management environment
3 years Managerial experience
SAP experience – SD (preferably also MM, PP)
Strong interpersonal and communication skills
Financial focus (profit – cash – EVA)
Project management certification (i.e. PMI, Siemens C or B project manager)
Preferred Knowledge/Skills, Education, and Experience
API, IEC norm knowledge
Knowledge of bill of materials (BOM), routing, order structures
Experience in LDA Engineering/Order tools
Norwood ECR/ECO process expertise
Ability to read and understand drawing/documents/specification
Successful completion of digitalization projects
You should be proficient in:
Job Summary The ideal candidate must be self-directed achiever with strong supply chain experience and the ability to influence and...
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