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Overview Now Hiring! Full-Time Home Health Office Coordinator/Scheduler Office Location: Signature Healthcare at Home
909 S. 336th Street, Suite 100
Federal Way, WA 98003
Work Schedule
Monday thru Friday, 8 to 5 (this is not a remote or hybrid position)
Please apply on line for this position here: https://signature-careers.com
The Office Coordinator (OC) is responsible for the patient accounting process for home health services. This position is responsible for managing all medical records, patient scheduling, new admissions, billing, payroll, and
other pertinent information as it relates to the financial operations of Signature Healthcare at Home. The OC will also have a strong pulse on Agency claims and be able to drive the components that
ensure that claims are submitted timely. This includes Late EMC, Face-to-Face, insurance authorization, claims, patient chart set-up/breakdown/audits etc.
Responsibilities
Helps facilitate interactions with clinicians and in-office staff.
Understands the relationship between records administration and all other processes
Has knowledge of and adheres to all Company policies associated with record establishment,
maintenance, and confidentiality
Supports the maintenance of all patient/client and employee records; including annual
renewable requirements
Maintains a clean and organized agency/office; responsible for maintenance of all equipment
Distributes copies of documentation to other in-office users as appropriate
Assist as needed with creation of charts for all new patient/clients on the day the admission
paperwork is received
Timely filing of relevant documents in patient/client and employee records, as needed
Assists in maintaining a control procedure for all active and inactive files, staying apprised of
their location
Processes all external requests for information by accumulating the requested information
Ensures maintenance of the system used to track information requested, information copied,
date copied and forwarded for approval, name of person approving for mailing, and date mailed
Ensures the timely communication of physician’s orders and follows up to assure that all
documents are returned, as needed
Follows standardized procedure for tracking orders and notifies agency leadership when signed
orders cannot be obtained within policy allotted time frames, as needed
Inputs OASIS documentation and ensures timely receipt of OASIS documentation. Alerts DPS of
Non-compliance and/or documentation errors. Maintains awareness of any HIPPS codes or
regulatory changes affecting billing.
Assist with Face-to-Face (F2F) collections and processes to ensure F2F are received and
complete for billing purposes
Responsible for oversight of insurance authorizations as needed
Attending agency billing meetings prepared to discuss claims processing
Notifies agency leadership when employees do not respond to requests for needed
documentation
Supports billing and payroll by accurately entering all billing and payroll information into the
system
Process all agency steps of payroll
Represents HR at the agency level and is the liaison to Support Center HR
Participates in Quality Assessment and Improvement activities and supports participation of all
appropriate staff
Submits reports on or before deadline dates
Provides back-up support and handles additional functional role responsibilities, as required, to
assure that operational needs are met
Completes special assignments, as requested
Supports mission, values and goals of Signature
Qualifications/Skillsets
High School Diploma or equivalent, Associates degree preferred
One year of clerical record-keeping experience, preferably in a health care environment, is
strongly preferred
Good organizational skills
Tolerance for repetitiveness
Team oriented with a focus on quality patient care
Attention to detail
Must maintain privacy and confidentiality
Must have basic computer skills and be proficient at data entry
Please apply on line for this position here: https://signature-careers.com
Or Contact
Sheena Saijo
Sr. Talent Acquisition Specialist
Signature Healthcare At Home
C: 503-200-7090
Signature Healthcare at Home is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
