Simplex Hiring for Operations Manager – Remote Job at Remote Full Time

This is a 100% Remote position based in Austin, TX.

Our client is a Professional Services firm that helps enterprises sustain innovation and teams work better together. They design and lead public and private workshops that range from small meetings to large conference-style gatherings that transform ineffective meetings, reignite stalled projects, and cut through assumptions.

Day to day, the Operations Manager will design and implement business operations in support of our facilitation and training workshops and events. You’ll establish policies that promote our culture and vision across everything we do including employee experiences and client engagements. You’ll oversee the ongoing business operations of the company and special projects of the executive team. If you put people first, thrive when organizing ambiguity, have an unquenchable appetite for learning about business operations, and love to find ways to help others to top, we’d love to meet you.

Responsibilities and Duties

• Design and implement business strategies, plans, and procedures
• Set comprehensive goals and policies that promote company vision, culture, and growth
• Guide and align daily operations of the company (Marketing, Sales, Facilitation, Training etc.)
• Engage employees to promote & encourage maximum team health and happiness
• Organize, drive new hire sourcing, interviewing, and onboarding
• Plan and execute events and special projects
• Evaluate business performance by analyzing and interpreting data and metrics
• Regularly identify and alert CEO to all matters of executive importance
• Manage relationships and procurement with contractors, partners, & vendors

Qualifications

• Proven experience in Operations Manager or relevant role
• Understanding of business functions such as Sales, Marketing, HR, Finance, etc.
• Demonstrable competency in strategic planning and business development
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and Google Suite
• Experience automating and integrating operational workflows.
• Outstanding organizational and leadership abilities

Bonus Points for

• Experience in a professional services, training, or events company
• Professional Facilitation Skills
• BSc/BA in Business Administration or relevant field; MSc/MBA
• Experience with the other tools that we use: Wordpress, Mural, Trello, Zapier, Process St, Hubspot