Smart IP Solutions Hiring for Telecommunications / VOIP Technician Job at Philadelphia, PA Full Time

This position is for a field service technician.

We are a small business-to-business technology VAR seeking an experienced installation and field service technician experienced with cabling, basic networking, VOIP, and traditional Telecom experience. Our techs typically work with multiple business technologies on a daily basis. We value hands on experience and a good work ethic over the need for specific certifications.

Job Requirements

• Some form of VOIP experience: IP PBX, Hosted, Asterisk systems, IP gateways. Specific experience with Zultys or Netsapiens is a plus.
• Valid driver’s license with a clean driving record.
• The customer support nature of the business sometimes requires after-hours/overtime.

The following skills would also be beneficial to our team:

• Advanced networking/IT experience.
• Voice/Data cabling experience.
• Traditional phone system installation and service experience. ESI experience a plus.
• Security installation and service experience (CCTV/Access Control). Including the ability to network these systems and configure all forms of remote internet access.
• Experience with power tools and hammer drills.
• Ability to handle and work on all ladders including extension ladders. (Lift experience is a plus)

Job Responsibilities:

-Interface with customers in a professional manner to best resolve issues and concerns. Assure complete customer satisfaction with every interaction.
-Keep all paperwork and documentation properly updated on a daily/regular basis.
-Keep service department updated on job statuses and issues.
-Maintain a clean and organized work vehicle.
-Maintain a clean professional personal appearance.
-Cabling installation: Voice, Data, Audio, and Fiber. We sometimes have small aerial and underground cabling installations.
-Field service for different types of older phone systems: ESI, Avaya, NEC, Intertel, Etc.
Installation and field service of Analog and IP camera systems. Provide user training.
Installation and field service of door access control systems. Provide user training.
-Installation, programming, and support of Router/Firewalls and managed Access Points.
-Maintain company vehicle and tools in clean and safe working order.

A Company Vehicle Is Provided.

Salary is negotiable relative to how well you complement our team.

Work Remotely

• No

Job Type: Full-time

Pay: $15.00 – $28.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: On the road