Smithville, an established and trusted local provider of Internet, Voice, TV, and Security services, is seeking an energetic, flexible and customer service-oriented Telecom Technician to join our team in Jasper, Indiana.
At Smithville we pride ourselves on our ability to provide our customers with excellent customer service and prompt solutions to their needs. Delivered over our fiber network, our Smithville products and phenomenal service provide the best customer experience in the region.
The successful candidate will work in close partnership with all departments to deliver and maintain Smithville services. Continued staff performance will be accomplished through ongoing monthly training, coaching sessions, Telecom meetings and group discussions. The successful candidate will be expected to think critically, listen actively, and make sound decisions in a fast-paced environment. Candidates must also be able to exceed customers’ expectations while supporting installation initiatives for Internet and Local Phone service. It is also expected that this individual will continue to learn more about Smithville and its products and have a sincere desire to assist our customers. The Telecom Technician will aid in the development of the department by suggesting solutions that ensure each Smithville interaction results in an outstanding customer experience.
Essential Job Functions
Required Knowledge and Skills
Excellent Compensation & Benefits Package
Insurance Plans include: Medical | Prescription | Dental | Vision | Term Life | Long-Term Disability | Voluntary Insurance (Our Base HDHP Medical Plan and Base Dental Plan are FREE for you and your family. Some restrictions may apply)
For nearly 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will too!
Review of employment applications will begin immediately and will continue until the position is filled. Smithville is proud to be an equal opportunity employer.
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