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- Definition
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This recruitment will remain open until a sufficient number of applications are received. The City reserves the right to limit the applications to the first 50 applicants.This is a grant-funded position.This recruitment may close at any time; apply immediately.The Social Service Worker II responds to requests for services, including emergency food and shelter assistance, counseling, and advocacy; provides information and/or refers clientele as appropriate; develops programs and classes; provides direction to support groups; performs special project assignments; performs related duties as required.
- Essential Duties
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Essential duties include, but are not limited to, the following:Interviews assess and provide counseling or referrals to clients needing specialized social services or public assistance.Determines and documents eligibility for various social service benefits following applicable program regulations, departmental procedures, and policies.Prepares corrective client care plans for supervisory review and approval based on assessments of client needs, legal issues, constraints, and potential for harm or injury to the client.Prepares court reports, petitions, or notices under case requirements; coordinates hearing dates and notification requirements.Participates in developing and maintaining relationships with area social service providers to enhance the delivery of department services; maintains a registry of resources for information, services, and/or referral.Participates in the administration of special projects, such as annual health fairs and other events; maintains liaison to senior citizen clubs and similar organizations to coordinate activities and provide social services assistance.Develops materials and programs for classes and special projects. Administers and disperses special funds. Sorts packages and distributes emergency food supplies.Monitors and reviews agencies which provide supportive services to the Social Services Department.Researches, write and monitor grants.
- Qualification Guidelines
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Knowledge of: methods and techniques of social work.Ability to: assess and motivate, persuade and counsel clients with a variety of problems; manage crises or stressful situations; learn and apply the various requirements of social services provided by the department; communicate effectively both orally and in writing; establish and maintain cooperative working relationships. Ability to speak Spanish is desirable.Education and/or ExperienceAny combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Example combinations include:College level course work in social work, sociology or psychology; and/or training and experience in social services activities. A combination of three (3) years college level course work and work experience in social service programs.
- Supplemental Information
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SELECTION PROCESSApply online at http://www.norwalkca.gov/city-hall/departments/human-resources. Employment application and supplemental questions must be completed. Resumes will not be accepted in lieu of a City application. Applicant must be specific in describing qualifications for this position on application. Failure to state all pertinent information may lead to elimination from consideration. Stating “See Resume” is not an acceptable substitute for a completed application. Faxed materials or postmarks will not be accepted. Applications will be screened in relation to the criteria outlined in the job announcement. Candidates with qualifications that best relate to the position will be invited to participate in the selection process. Possession of the minimum qualifications does not ensure continuation in the selection process. The selection process will include an oral interview and other testing processes designed to predict successful job performance.The City provides preference to military veterans under consideration for initial employment. To claim veteran’s preference an applicant must submit their most recent DD214 form. An eligible veteran is one who has served in the United States armed forces and who has received an honorable discharge.Reasonable accommodations for applicants with disabilities may be requested by calling the Department of Human Resources at least three (3) business days prior to the scheduled examination/interview date. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.The City of Norwalk, in compliance with all applicable Federal and State laws, does not discriminate on the basis of race, color, national origin, ancestry, marital status, age, religion, disability, sex, or sexual orientation in its employment actions, policies, procedures or practices.
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Benefits for General Unit Employees
Retirement: Membership in the Public Employee’s Retirement System (PERS) is as follows: Employees hired after January 1, 2013 who are new to Cal-PERS, or are returning members with a break in service greater than six months, will be enrolled into the 2% @ 62 retirement plan formula and will be required to pay up to 50% of the “normal costs” currently 7.25%). Returning members with a break in service less than six months may be enrolled into the 2% @ 55 retirement plan formula and will be required to pay 7% of their reportable compensation (employee contribution), if eligible. Furthermore as a result of PEPRA, CalPERS will take into account prior service at a reciprocal retirement system (or system that has similar agreements with CalPERS, such as CalSTRS) when determining your benefit formula when you enter membership with a CalPERS employer.
Employee Assistance Program: An Employee Assistance Program (EAP) is available to provide help to employees and members of their families who are experiencing personal problems. For more information contact the Department of Human Resources.
Paid Holidays: The City currently observes ten holidays plus two floating holidays.
Vacation Leave: Eighty hours per year after completion of one year; 120 hours per year after completion of 5 years; 160 hours per year after completion of ten years or more.
Sick Leave: Credit for sick leave with pay shall accrue at the rate of (8) hours for each calendar month of service. A 3,000 hour Hourly Unit employee who is hired to a full-time position, shall have the right to use any previously earned sick leave while serving their probationary period in the new promotional classification. However, the probationary period will be extended by the amount of time used.
Medical Plan: Each employee has a choice of insurance plans offered through the California Public Employees’ Retirement System (CalPERS). The City currently pays the monthly premium cost up to $1,600.
Dental Insurance: Covered through Delta Dental Plan. The City pays 100% of the premium for employee plus dependents.
Vision Insurance: Covered through Vision Services Program (VSP). The City pays 100% of the premium for employee plus dependents.
Group Life Insurance Plan: Life insurance is provided at no cost to the employee. The City provides $5,000 term insurance to employees with less than 5 years of service. Effective the first month following completion of 5 years continuous service, employees are covered with insurance equal to one and one-half times their annual salary.
Voluntary Insurance Plans: Optional Supplemental Life, Short Term Disability, Hospitalization, Accident, and Cancer insurance policies are available at the employee’s cost.
Long Term Disability Insurance: The City pays 100% of the insurance plan.
Deferred Compensation: Option plan available at employee’s cost.
A Six Month Probationary Period: Must be satisfactorily served by each employee before he/she is considered for permanent employment.
Veteran’s Preference: The City provides preference to military veterans under consideration for initial employment. To claim veteran’s preference an applicant must submit their most recent DD214 form. An eligible veteran is one who has served in the United States armed forces and who has received an honorable discharge.
Seniority Credits: Current City employees in promotional, open, and open/promotional examinations for represented classifications may be allowed promotional seniority points provided the exam is otherwise successfully completed.
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01
Do you have College level course work in Social Work, Sociology or Psychology; and/or training and experience in Social Services activities. If so please describe.02
How many years of college-level course work and work experience in Social Service programs do you have?- No Experience
- 1 to 2 Years
- 3 to 5 Years
- 5+ Years
03
Grant Management: List any previous experience which demonstrates your history with grant management, contract compliance and the reporting processes.04
Describe your experience providing human services to communities. Discuss the specific services provided and clientele served. Describe techniques/procedures you have used in case management.05
Describe your experience which demonstrates your ability to interact effectively with public agencies, nonprofit organizations, and community advisory groups.06
Describe your experience with child care programs, especially alternative payment programs.* Required Question