Recruitment Number 23-0609 – The immediate vacancies are with the Department of Health and Department of Human Services.
Social Worker or Human Services Professional II:
$4,339 per month (SR-18, Step D)
Social Worker or Human Services Professional III:
$4,690 to $5,713 per month ((SR-20, Step D to I)
Social Worker or Human Services Professional IV:
$5,076 to $6,177 per month (SR-22, Step D to I).
Hiring rates will be based on availability of funds, the applicant’s qualifications, and other relevant factors.
A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii’s Civil Service Job Opportunities Listing page of our website.
Social Workers and Human Services Professionals seek to improve the overall quality of life of people within the context of their environment through the remediation and prevention of their problems, and by improving accessibility, accountability and coordination of service delivery among a variety of professionals and/or agencies tasked with providing appropriate services to clients. These professionals come from a variety of interdisciplinary bases, establish working relationships of mutual respect and trust with the clientele served, and utilize a variety of helping interventions to enable these clients to function as effectively as possible.
These positions are found in a variety of settings and work with diverse types of people. They may be found in hospitals and other health service agencies, social service agencies, schools, correctional facilities, and programs concerned with substance abuse, aging, and family violence. Although work settings and clientele may differ, all Social Workers and Human Service Professionals use similar professional concepts, principles and techniques regardless of the program in which they work.
The Social Worker or Human Services Professional positions are distinguished by the complexity of assigned cases and level of authority assumed by the worker. The following summarizes the types of positions found at this level:
Type A: The fully trained, experienced social worker or human services professional who independently performs the full range of professional human services work for a caseload consisting of predominantly highly complex cases. These are cases where clients frequently exhibit extreme hostility (which may include violent behavior to others or themselves) or resistance to services, possibly because they have been repeatedly referred to or compelled to accept agency services; have multiple and/or severe psychological, mental, physical, and environmental problems or have become the focus of notoriety and/or intense public scrutiny; and there is difficulty in determining or obtaining appropriate services, and in having clients accept services and comply with treatment plans.
Type B:
These Social Worker or Human Services Professional III positions do not function at the fully independent worker level. All or a major portion of their assigned cases consists of clients for whom it is difficult to determine or obtain appropriate services; who may be hostile or resistant to services; or who present significant complexities due to factors such as multiple and/or severe psychosocial, physical/mental, and environmental problems. Positions utilize established policies and procedures and casework skills and judgment to address more routine aspects of casework, but due to the frequently volatile nature of the assigned cases, work will continue to be monitored by more experienced co-workers or the supervisor.
OR
The fully trained and experienced Social Worker or Human Services Professional IV who serves as a program specialist under the direction of a higher level specialist or other professional, and is assigned a program which is fairly narrow in scope and/or generally part of a larger program area. Work may encompass various tasks such as interpreting, clarifying and developing guidelines within the overall scope of the larger program; drafting policies and implementation plans; developing training guides and providing training; and monitoring and reporting on implementation.
Type C: The fully trained, experienced Social Worker or Human Services Professional IV who spends a significant portion of the work time in direct performance of work typical of the Social Worker or Human Services Professional III and concurrently supervises a small group of less experienced Social Workers or Human Services Professionals and/or others providing professional human services, without having significant program management responsibilities.
Developmental Disabilities (DDD) – Service individuals with developmental or intellectual disabilities and their families, providing case management functions; developing new and existing resources and services; or developing and coordinating quality assurance activities.
Applicants will be placed on the eligible register for ALL levels for which they are qualified.
To qualify, you must meet all the requirements for Social Worker or Human Services Professional as outlined below. Your application will be evaluated based on the following requirements and you will be notified of your qualification for either the Social Worker OR Human Services Professional recruitment(s), as appropriate.
BASIC EDUCATION:
Social Worker II, III and IV: In accordance with Act 238, SLH 2005, applicants must possess a bachelor’s or master’s degree in social work from a program of study accredited by the Council on Social Work Education, or a doctoral degree in social work from a college or university accredited by the Western Association of Schools and Colleges, or a comparable regional accreditation body.
Human Services Professional II, III and IV: A bachelor’s degree from an accredited four-year college or university which included a minimum of 12 semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences.
For The Human Services Professional II, III and IV Only: Excess work experience as described under the Specialized Experience below, or any other responsible administrative, professional or analytical work experience that provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree, including the coursework specified above, may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities.
SPECIALIZED EXPERIENCE: Applicants must possess progressively responsible professional work experience which involved helping individuals and their families find satisfactory ways of identifying their problems, coping with their conditions, and functioning effectively within their environments in the amounts shown below. Please note that possession of the required number of years of experience will not in itself be accepted as proof of qualification for the position. The applicant’s overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.
Social Worker:
For applicants who possess a Bachelor of Social Work degree, none for the Level II, one year for the Level III and for the Level IV, two years of the aforementioned Specialized Experience.
For applicants who possess a Master of Social Work degree, none for Levels II and III and for the Level IV, one year of the aforementioned Specialized Experience.
For applicants who possess a Ph.D. degree in Social Work, no Specialized Experience required.
Human Services Professional: six months for the Level II, one and one-half years for the Level III and for the Level IV, two and one-half years of the aforementioned Specialized Experience.
Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply.
Note: Applicants who will graduate within three months, and will meet the Minimum Qualification Requirements upon their graduation will be accepted for examination. If you are graduating within three months with a Bachelor of Social Work degree or applicable Master’s degree, please submit a copy of your official transcript of coursework completed thus far and a letter from your department head or registrar verifying your current enrollment in school, your expected graduation date and major with your application .
Driver’s License: Some positions require possession of a valid driver’s license at the time of appointment.
The information provided above represents a summary of the complete Minimum Qualification Requirements.
To view the requirements for Social Worker in their entirety, please CLICK HERE.
To view the requirements for the Human Services Professional in their entirety, please CLICK HERE.
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The State of Hawai’i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.gov/manage-loans/forgiveness-cancellation
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office’s Levels of Review.
YOUR JOB BENEFITS WITH THE STATE OF HAWAI’I
The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.
Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays
You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation
You may earn vacation leave at a rate that other employers find tough to match – 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave
You may earn sick leave at the same rate as vacation – 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Other Leaves
Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
Health Insurance
The State pays a part of the premiums for each employee’s enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.
Group Life Insurance
The State provides a free life insurance policy for employees.
Retirement Plan
The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.
Premium Conversion Plan
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Transportation Benefits
Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
Deferred Compensation
The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
Social Security
As an employer, the State also contributes to an employee’s social security account.
Promotions & Transfers
For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education
The State supports developmental activities related to an employee’s work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
Travel Expenses
The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards
The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee’s job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaii’s Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
Revised 01/13
01
The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or receiving a lower score.
Please do not submit a resume in place of completing the Supplemental Questions.
You must submit verification (e.g., copies of official transcripts or diploma as instructed below) in order to receive credit for education.
In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at a regionally accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
To receive credit for substitute, temporary assignment, or volunteer experience, you must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.
Any information you submit may be verified.
Supporting documents must be either electronically attached to your application or submitted to our office at: State of Hawaii – Department of Human Resources Development – 235 South Beretania Street – 11th Floor – Honolulu, Hawaii 96813.
If you previously submitted supporting documents (e.g., transcripts, diploma, driver’s license, etc.) to our office, you are not required to resubmit them.
02
Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified.
In general, concurrent experiences and/or education will not be double credited unless otherwise specified.
Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.
Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.
Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited.
Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
03
04
In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application.
NOTE: For the HSP II, III and IV, if you are using relevant work experience in lieu of a Bachelor’s degree to fulfill the Education Requirement, you must clearly describe this work experience in your application. In order to receive credit, this experience must be comparable in scope, level, and quality to knowledge and skills gained via completion of study leading to a Bachelor’s degree as specified in the Minimum Qualification Requirements.
05
In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application.
06
To access the complete Minimum Qualification Requirements:
For the Social Worker II, III and IV CLICK HERE.
For the Human Services Professional II, III and IV CLICK HERE.
Do you possess the professional work experience requirements needed for this position, i.e., Specialized Experience Requirement?
By answering Yes, you acknowledge you understand and will ensure that your resume and attached documentation will clearly and completely address each of the requirements. You must also respond to the questions which follow.
07
If no Specialized Experience, please indicate “n/a” below.
If Yes, all employers listed below should also be listed on your application. Any information you submit may be verified. Treat each change in position or employer separately. Provide the following for EACH change in position or employer.
Note: If your write up is unclear, you may be asked to provide a copy of your official Job/Position Description. Also, incomplete information submitted may require additional information for clarification.
A. The name of your employer.
B. Your official job title.
C. Your complete dates of employment (START & END, MONTH & YEAR).
D. The average number of hours worked per week.
E. A brief description of this employer, including the type of organization (government agency, private corporation, etc.), the section your position was located in, the number and type of staff you worked with, the activities or services provided, and the clientele served.
F. What was the primary function of your position? What were your major duties and responsibilities? Avoid using vague terms such as “counseled,” “assessed,” etc.
G. Did you carry or coordinate a caseload? What kind and how many cases did you regularly average? What were some of your more complex cases? Why were they complex?
H. Describe this experience, if any, with this employer as it involved each of the areas below. Treat each area separately. If you have no such experience, so state. Be sure to include your specific role, the steps you took and what happened as a result. Give representative examples.
2) Development of a service or treatment plan. What kinds of service or treatment plans were done? By whom? What was your role in the development of these service or treatment plans?
3) Initiation and implementation of the service plan, either directly or through the authorization of a provider/vendor services. Who initiated these service plans? How were they implemented? Were these service plans directly initiated and implemented by you or through the authorization of a provider/vendor service? If these service plans were initiated or implemented by an authorized provider/vendor service, then what was your role?
4) Monitoring of services being provided. Who monitored these services? How were they being monitored? What kinds of services did you provide?
5) Evaluation/assessment of the client’s progress, with amendments to the service/treatment plan made, as appropriate. Who evaluated/assessed the client’s progress? What kinds of amendments to the service/treatment plans were made? How often were these evaluations/assessments completed?
6) Individual and/or group counseling, including counseling techniques used. Did you provide any counseling? Both individual and group counseling? What was your role? How often did you perform counseling duties? What kind(s) of counseling techniques did you use?
I. Describe your duties, if any, with this employer, as it involved working with other health care agencies/professionals or providers. With whom did you work (job titles)? Was this a formal multidisciplinary treatment team? For what purpose did you meet? How frequently? What were your specific duties?
J. How did you gain the knowledge and skills required to perform the duties described in (G) and (H) above?
K. Which best describes the level of work you performed (choose one): trainee, assistant, fully independent, or supervisor?
L. Did this employer have or contract a separate office(r) or entity to provide such services? If yes, what was the relationship of your position to this entity?
M. What were the name, official job title, and education and/or experience qualifications of your immediate supervisor (e.g., MSW, Clinical Supervisor, etc.)?
N. How did your duties and level of authority differ from those of your supervisor?
08
These Social Worker or Human Services Professionals are the fully trained and experienced worker who serves as a program specialist under the direction of a higher level specialist or other professional, and is assigned a program which is fairly narrow in scope and/or generally part of a larger program area. Work may encompass various tasks such as interpreting, clarifying and developing guidelines within the overall scope of the larger program; drafting policies and implementation plans; developing training guides and providing training; and monitoring and reporting on implementation.
Do you possess work experience as a Program Specialist?
09
If you stated that you possess the Program Specialist Experience, all employers listed below should also be listed on your application. Any information you submit may be verified. Treat each change in position or employer separately. Provide the following for EACH change in position or employer.
Include the following information:
A. The name of your employer.
B. Your official job title.
C. Your complete dates of employment (START & END, MONTH & YEAR).
D. The average number of hours worked per week.
E. A brief description of this employer, including the type of organization (government agency, private corporation, etc.), the section your position was located in, the number and type of staff you worked with, the activities or services provided, and the clientele served.
F. What was the primary function of your position? What were your major duties and responsibilities? Avoid using vague terms such as ‘planned,’ ‘developed,’ etc.
G. Describe your experiences, if any, with this employer as it involved each of the following areas. Treat each area separately. Be sure to include your specific role, the steps you took, and what happened as a result. Give relevant examples. If no such experience, so state.
2) Developing, evaluating, and/or monitoring various program components in response to policy changes in organizational objects.
3) Anticipating the need for staff training and developing training materials and programs.
4) Implementing staff training.
H. How did you gain the knowledge and skills to perform the duties described in G (1 through 4) above?
I. Did this employer have a separate administrative or corporate office to whom decisions or functions involving formal program planning and evaluation were referred? If Yes, what was the relationship of your position to this entity?
J. How did your duties and authority differ from those of your supervisor?
10
Any information you submit may be verified.
A. Employer’s name, dates of employment (Month/Year to Month/Year), and your official job title.
B. Description of this employer (governmental or private agency, etc.), specific kinds of services provided, and clientele served.
C. Dates you were an official supervisor.
D. Number and job titles of those you supervised and the areas of their responsibilities.
E. A specific description of your supervisory duties. How did your duties and level of authority differ from those of your supervisor?
* Required Question
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