Southern Illinois Health Hiring For Patient Financial Services Account Specialist at Carbondale, IL, United States Full Time

Job Description

Overview:


Your Career. Our Company. Together, We Grow.

At Southern Illinois Healthcare (SIH), we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees.

As a non-profit system of almost 4000 employees, we have won national acclaim for our cancer, cardiac, stroke, bariatric, breast imaging, and rehabilitation services.

Responsible for proactively contacting patients, insurance carriers, and other departments to gather required information by the payor, vendor, or other 3rd party in order to collect outstanding account balances.
Responsibilities:

• Contact patients, insurance carriers, and other departments to gather required information by the payor, vendor or other 3rd party payors.
• Provides day-to-day oversight of all accounts receivable and account follow-up activities.
• Responsible for the accurate and timely submission of bills and account follow-up activity.
• Meets and exceeds productivity and quality standards.
• Educates and orients new staff members.
• Processes and distributes various electronic media correspondence for Patient Financial Services.
• Processes adjustments for follow up collection activity.
• Processes, verifies, releases and performs printing task as it relates to the release of medical records to authorized agencies and/or payers.
• Completes miscellaneous mailings, reports and posting of system adjustments for accurate account balance and patient billing.
• Assist in researching, resolving and documenting payor system edits and/or payor rejections to ensure an industry standard clean claim rate.
• Responsible for accurate and timely follow-up on denials, overpayments and underpayments
• HB Only – Completes claim edits as appropriate to ensure timely submission of claims.

Qualifications:

• High School diploma or equivalent
• Technical Experience: 1 year
• Billing and/or Account Follow-up Experience
• Computer proficiency
• Typing minimum 40wpm preferred
• Mathematical computation skills

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