SPECTRUM Hiring for e-Tail Sales Account Manager, Digital Marketing Returnship Job at Stamford, CT Full Time

The Path Forward Return to Work program at Spectrum is a 16-week paid returnship for experienced professionals returning to the workforce with the intention of transitioning to a full-time role after taking time off for caregiving. The program is open to individuals who have at least 5 years of professional experience and have been out of the paid workforce for at least two years to focus on caring for yourself or a loved one. If you meet these criteria, we welcome you to apply.

At Spectrum, we are excited to be a part of the Path Forward program because we appreciate the skills you can offer, the perspective you provide, and the contributions you will make. This program offers you a chance to revamp your skills, update your resume with new experience, and make connections with others transitioning back to the workforce. It also offers support through Path Forward, a nonprofit organization on a mission to empower people who’ve been focused on caregiving transition back to the paid workforce.

JOB SUMMARY
This role will be responsible for supporting digital marketing efforts by managing Spectrum’s affiliate partnerships to drive online sales and revenue for Spectrum.

WHAT YOU’LL GET TO DO

• Drive strategy to maximize residential sales of video, Internet, home, and mobile phone services

• Develop strong relationships with Spectrum partners to drive high-quality online transactions through syndicated buy flows across multiple platforms
• Collaborate with cross-functional Spectrum teams (including Customer Service and Product) to improve the customer experience
• Build relationships with partners to improve marketing technology and find new methods to improve sales performance
• Assist with building budget forecasts and managing those budgets throughout the year
• Communicate performance and produce marketing campaign reports and analysis, including recommendations for improvement and expansion
• Uphold Spectrum brand, product, and legal guidelines across numerous partner websites
• Lead partner call calibration sessions, provide feedback and seek ways to improve the customer experience
• Educate partners by creating training materials supporting new Spectrum promotions and product improvements

WHO YOU ARE

• A relationship builder, you’re able to effectively collaborate with, influence, and bring out the best in others.
• A trustworthy decision maker, you’re able to operate with discretion, maintain confidentiality and use sound judgment.

• A creative and strategic thinker, you’re always looking for innovative ways to approach your work.
• A skilled communicator with excellent quantitative, written, and verbal skills, you’re able to synthesize information for all levels of management and company personnel.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

• 3+ years of digital marketing experience with a proven track record of driving performance
• Tech savvy and experienced in using digital marketing practices, particularly SEM and SEO
• Ability to analyze and interpret data to make recommendations
• Experience with account management or relationship management is preferred
• Knowledgeable about current marketing trends, advertising tactics, and CPA business models
• Ability to collaborate with peers, vendors, and external agencies while also working independently
• Familiarity with analytics platforms (preferably Adobe Analytics) and other reporting tools a plus
• Moderate to advanced knowledge of Excel (i.e., pivot table, V-look ups) and PowerPoint
• Knowledge of cable television, high-speed Internet, phone, and wireless products and services is preferred
• Ability to read, write, speak and understand English

Education
Bachelor’s degree required.

Related Work Experience
Digital Marketing/Digital Media; 3+ years

WHAT YOU CAN EXPECT
Training, mentorship, and support to help you ramp up and expand your expertise
A supportive environment where you will be encouraged to try new things, learn from mistakes and reach great heights.

WORKING CONDITIONS
Office environment- full-time in Stamford, CT headquarters. MGN525 324202 324202BR