JOB SUMMARY
At Charter, we keep more than 32 million customers connected across the US. Our Digital Platforms team sits within our Product & Technology organization, and is responsible for elevating the digital experience for our customers by focusing on platform quality, design, and experience consistency. We are currently seeking an HR Generalist to join the Digital Platforms HR team.
In this role, you will be responsible for providing comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Additionally, the HR Generalist will build credible relationships with leaders and employees to best support business priorities in a fast paced and dynamic environment.
MAJOR DUTIES AND RESPONSIBILITIES
Provide guidance to management and employees on human resources issues, employment law, and develop new programs and initiatives to meet management needs
Generate solutions and implements with input from more senior HR teammates
Assure Company policies are administered fairly and consistently throughout the area of responsibility
Effectively communicate and execute necessary changes to policies and procedures
Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests
Conduct employee related investigations as necessary
Work with employees and partnering COEs in coordination of the administration of Leave of Absence programs and processes including Accommodations Processes
Ensure timely and accurate entries to the HRIS database
Perform audit and data analysis as requested on items such as audit reports and human capital metrics
Maintain employee records in compliance with state and federal requirements
On an as needed basis, participate on various HR committees established to resolve employment challenges
Assist in the management and execution of bonus plans, merit processes, and routine/special request reports
Assist in the annual budget planning process as needed
May recruit and staff from internal and external sources
All other duties as requested
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to deal with the public in a professional manner
Ability to maintain confidentiality of information
Ability to make decisions and solve problems while working under pressure
Demonstrated PC skills and MS Office skills
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties in a timely manner
Knowledge of local, state and federal employment laws and procedures
Knowledge of state and federal wage and hour laws
Knowledge of staffing and employment practices
Knowledge of employee relations procedures and applicable law
Consultative and coaching skills
Analytical skills
Knowledge of cable television products and services a plus
Required Education
Bachelor’s degree in Human Resources, Business, or related field or equivalent experience
Required Related Work Experience and Number of Years
Human Resources Generalist experience – 2+
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Valid driver’s license with satisfactory driving record within company required standards preferred
Preferred Education
Certifications for Human Resource Professionals (PHR, SPHR) preferred
WORKING CONDITIONS
Office Environment
Travel Required
HGN360 311574 311574BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $59,300.00 to $94,700.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
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