JOB SUMMARY
The Spectrum Direct Sales Manager will be responsible for managing the daily operations of the Direct Sales department to meet and exceed budgeted sales goals.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Responsible for meeting and exceeding budgeted sales goals and yield targets
Supervise all Direct Sales staff and service partner personnel. Direct reports may include Supervisors – Direct Sales, Direct Sales Representative as well as service partners. May also manage other Sales resources as assigned (i.e. MDU Relationship Executives).
Monitor the payroll process and ensure that all commissions are calculated properly
Recruit, interview, hire, train and guide Direct Sales staff and service partners.
Support of Direct Sales team will consist of approximately 80% office work and 20% field work
Communicate with sales staff all current market offers and ensure sales staff compliance with offer use and strategy.
Communicate and manage leads while monitoring territory assignments for all direct sales personnel
Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
Perform other duties as requested by supervisor
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Valid driver’s license, satisfactory driving record within Company required standards and auto insurance
Education
Bachelor’s degree in business or marketing, or equivalent experience required
Related Work Experience
Sales experience – 2+ years
Sales management experience – 2+ years
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Knowledge of Company products and services preferred
Related Work Experience
Telecommunications and cable industry experience preferred
WORKING CONDITIONS
Office environment, with occasional field support
Travel as required
PHYSICAL AND MENTAL REQUIREMENTS
Physical Requirements
Vision ability: close vision, peripheral vision, and ability to adjust focus
Mental Requirements
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to manage and motivate others
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
SDT530 324406 324406BR
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