This position is eligible to work in a hybrid work model (combination of in-office and remote days).
JOB SUMMARY
The Sr Communications Specialist delivers the business goals by developing and executing robust internal and editorial communication strategies. The Sr Communications Specialist is an expert in all forms of communication and will establish, maintain, and continually improve a holistic, proactive, and effective communications process for the Product & Technology Organization.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Collaborate with leaders to develop and execute an effective communications strategy for customers and stakeholders.
Create and maintain a repository of standard communication templates to be leveraged throughout the organization.
Collect and organize facts of highly complex issues, and produce production show flows, talking points, executive summaries, presentations, surveys, event-specific communications, and detailed documents, using the appropriate types, methods, and tools needed for each communication.
Manage proactive and reactive communications, conveying complex information in a manner that is easy to understand at multiple level of the organization.
Create and manage Product & Technology organizational communications; and HR team welcome, new hire, promotion, retirement, and All Hands communications.
Manage HR team new hire onboarding experience.
Develop regular feedback channels to promote cross-communication within Charter and to ensure consistency and timeliness of messages, driving continuous improvement of communications.
Performs other duties as requested.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Required Education
BA/BS degree in communications or related field with 4-6 years relevant experience or Master’s degree and 2-4 years of experience in communications
Required Related Work Experience and Number of Years
Communications, Public Relations, Public Affairs experience – 5+
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Familiarity with Adobe Campaign
Expert level skill in SurveyMonkey
Familiarity with Webex Meeting/Event and Teams
Familiarity with Adobe Photoshop and/or Illustrator
Event Experience skills
Familiarity with Charter’s Panorama site and tools
Knowledge of Telecommunications products/services/terminology
Preferred Education
BA/BS degree in communications or related field with 4-6 years relevant experience or Master’s degree and 2-4 years of experience in communications, preferably in a large company with a focus on stakeholder communications (executive and technical communications)
Preferred Related Work Experience and Number of Years
Telecommunications and IT–oriented communications experience
WORKING CONDITIONS
Office environment.
Travel as required RCU350 329527 329527BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $65,300.00 to $104,500.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Job Description Duties and Responsibilities • Illustrate and hand sketch new product concepts; present to management and customers as needed.•...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Summary Established in 1997, MILLERCO is a full service telecommunications company focused on obstruction lighting...
Apply For This JobWhat Gives Us Purpose Royalty Advocate builds robust, scalable analytics platforms for oil and gas mineral owners. We are focused...
Apply For This JobWe are a group of technologists who love to work on the latest technology to build new features and improve...
Apply For This JobAre you a C# Developer working at a Large Financial Institution and being told by your leadership that you are...
Apply For This JobJob Description Assistant Teaching Professor – Illustration SYRACUSE UNIVERSITY: The Illustration Program in the School of Art within the College...
Apply For This Job