JOB SUMMARY
Responsible for documenting and executing formal test plans to ensure the delivery of quality products. Involve in test planning, writing manual and automated test cases/scripts and test execution. Responsible for analyzing manual and automated test scenario results. Involve in projects of moderate to high complexity within one or more development environments. Participate in multiple programs/systems as a project team member. Considered a subject matter expert for a single program/system.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience
Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status
Actively and independently acquires and analyzes data for software process evaluation and improvements and integrates them into business processes to address the business needs
Performs both Back End system and Front End UI triage and troubleshooting when identifying defects
Determine manual test cases that are candidates for automation
Script test scenarios using the automation tool’s UI test creator and basic scripting
Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners
Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed
Ensure alignment between business operational strategies and quality assurance of our products
Diagnose complex issues, evaluate, recommend and execute the best resolution
Develop, modify, enhance and implement test plans designed to support new or existing business initiatives
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
* Experience with automation Scripting languages like Python, JavaScript, Ruby or similar
* Proficient in test tools (HPQC, TestRail, etc.,).
* Excellent communicator (written and verbal): ability to read, write, speak and understand English
* Ability to focus on deadlines and deliverables
* Self-starter, self-motivated, driven individual
* Ability to work well with shifting priorities
* Ability to work with cross-functional team of internal and external resources
* Keen attention to detail
* Display professional, positive, and approachable attitude/demeanor and discretion
* Critical thinker, ability to negotiate with key stakeholders and maintain positive attitude
* Excellent organizational skills
* Understanding of database schemas and querying tools
* Excellent understanding of software development life cycle (SDLC)
* Creative solving of technical problems to ensure the ability to translate technical requirements into test plans
* Ability to track multiple test efforts simultaneously and to be able to synthesize the results in fast paced environment
* Excellent analytical and problem solving skills
* Excellent understanding of test automation framework and tools
Education
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
Related Work Experience
3-7 years system development, testing, and/or business experience
WORKING CONDITIONS
Office environment
ISWBR
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