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Description
*Eligible for Sign-On and Retention Bonus – $10,000 +Relocation*
“This position is eligible for a combined sign on and retention bonus in the amount of $10,000*, based on experience. To qualify for the bonus, candidates must not have been employed by St. Charles Health System in the last 6 months.
Also eligible for in-state or out of state relocation bonus, amount based on location.
*Bonuses are available to external applicants only and are subject to all applicable tax withholdings. “
Typical pay range: $44. 13 – $60. 91
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: RN – House Supervisor – Redmond
REPORTS TO POSITION: Manager, Patient Care Support – Redmond
DEPARTMENT: Patient Care Support
DATE LAST REVIEWED: September 14, 2017
OUR VISION: Creating America’s healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: Patient Care Support department in Redmond includes multidisciplinary support for the Redmond campus that includes House Supervisors, IV Therapy, and Float RN’s.
POSITION OVERVIEW: The House Supervisor functions as the point person for bed control, receiving requests for ER admissions, direct admissions, in house transfers, and all transfers in and out of the Redmond facility. They also oversee house-wide clinical staffing functions. This position also serves as the on-site administrative agent in off-hours and in the absence of administrative personnel. The House Supervisor is a role model and mentor for staff. Acts as a liaison between providers, patient care departments, and patient registration. This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Coordinates and integrates resources throughout the institution. Problem solves on a daily basis utilizing appropriate resources and communicates concerns to the Department Managers, Directors, Chief Nursing Officer, Duty Administrator, and Medical Staff as appropriate.
Monitors the overall capacity status of the four St. Charles Health System campuses.
Manages and monitors surge in volume or acuity in inpatient and outpatient departments including the Emergency Room.
Coordinates with environmental services and clinical leadership to facilitate efficient bed turn around times.
Consults with clinical leadership regarding patient condition changes in relation to internal transfer needs and staffing resource changes.
Maintains awareness of budgetary targets and manages resource utilization to meet targets related to overtime and productivity.
Coordinates staffing functions in absence of staffing analyst and collaborates with clinical leadership to ensure appropriate staffing.
Maintains working knowledge of labor contracts and state and federal labor / staffing laws.
Coordinates inter-facility patient transfers with Transfer Center staff and assures timely and appropriate patient transportation. Understands and ensures compliance with state, federal, and Joint Commission guidelines related to patient transport, transfers, and admissions. Monitors transfer request calls for EMTALA compliance.
Acts as a resource for organ donor process.
Acts as requesting / approving authority for ordering of specialty clinical equipment (i.e. specialty beds via Norco) to ensure that internal resources are appropriately utilized as first line options, collaborating with clinical leadership as appropriate.
Performs patient rounding with clinical and patient satisfaction focus and uses the AIDET model for all interactions.
Performs department rounding assessing for needs and challenges in all departments and works with the appropriate teams to resolve any issues.
Supports the processes surrounding emergencies, codes, and disaster management and also acts as a media and law enforcement point of contact.
Identifies work-related problems with possible solutions and implements solution(s) (within scope of practice), when appropriate.
Maintains collaborative relationships with managers and clinical leadership; ensuring quality customer service delivery.
Communicates (both written and orally) effectively and maintains professional relationships with caregivers, medical staff, patients, and guests.
Maintains and demonstrates an in-depth knowledge of nursing principles, practices, standards, and techniques and applies this knowledge in accordance with SCHS policies and work instructions and within laws and regulations governing nursing practice in the State of Oregon.
Assesses the patient’s condition and needs using critical thinking and clinical judgment: sets outcomes; implements appropriate nursing actions and collaborates with other disciplines to meet the patient’s/family’s physical, emotional, spiritual, social, and intellectual needs; and evaluates patient’s progress.
Calculates dosages and administers medications accurately in accordance with St. Charles Health System policies and procedures for medication administration.
Documents all patient care with proficiency in compliance with hospital policies and regulatory agencies
Demonstrates awareness of and supports St. Charles Health System’s departmental and operating unit goals through participation in continuous quality improvement and departmental activities. Actively supports quality improvement through leading improvement projects, monitoring quality metrics, completion of audits, and reporting to Patient Quality and Safety Committee.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Participates in activities that promote professional growth and development of self and others.
Mentors staff on their respective shift including giving feedback and participating in performance coaching.
Responsible to manage the patient’s experience by clarifying, integrating, and coordinating the roles of the interdisciplinary team.
Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver.
Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience.
Provides a therapeutic presence in service to others by purposefully responding to the needs of patients in a caring way, including introducing oneself and explaining role in patient’s care, asking the patient his or her preferred name, sitting with the patient to determine his or her care goals, active listening, and communicating effectively and appropriately through touch, eye contact, etc.
Performs all duties in accordance with the departmental ACT agreement.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
Required: As required by RN licensure.
Preferred: BSN and/or additional management.
LICENSURE/CERTIFICATION/REGISTRATION
Required: Current Oregon RN license
AHA Basic Life Support for Health Care Providers Certification.
ACLS, PALS, and AVADE training within 6 months of hire.
TNCC certification within 6 months of hire. Will then be required to maintain a minimum of 16 hours of trauma education every 4 years or continue TNCC certification.
Preferred: NA
EXRIENCE
Required: 3 years minimum clinical nursing experience.
Additional management classes may be required prior to or after hire.
Preferred: Management experience.
Critical care and ER experience.
Previous leadership experience.
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
General:
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Excellent organizational and multi-tasking skills.
Strong team working and collaborative skills.
Strong analytical, problem solving and decision making skills.
Basic to intermediate ability and experience in computer applications, including Microsoft Office and email required.
Telephone etiquette and conferencing technology knowledge preferred.
Working knowledge of epidemiological issues, pathophysiology, and treatment modalities as they relate to appropriate patient placement.
PHYSICAL REQUIREMENTS
Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds.
Occasionally (25%): Bending, stooping/kneeling/crouching, reaching overhead, grasping/squeezing, ability to hear whispered speech level.
Rarely (10%): Climbing stairs.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle.
Exposure to Elemental Factors
Rarely (10%): Wet/slippery area, chemical solution.
Never (0%): Heat, cold, noise, dust, vibration, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
Risk for Exposure to BBP
.
Schedule Weekly Hours:
36
Caregiver Type:
Regular
Shift:
Third Shift (United States of America)
Is Exempt Position?
No
Job Family:
NON CONTRACT RN HOUSE SUPERVISOR
Scheduled Days of the Week:
Variable; includes every other weekend and holidays
Shift Start & End Time:
1830-0700
