Associate Director of Network Operations
Responsible for the overall performance and availability of the University’s
network. Analyzes network; assesses University’s current and future network needs. Familiar with a variety of the field’s concepts,
practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of technical and
managerial tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.
Job
Requirements and Responsibilities:
Utilize a variety of analytical techniques to solve problems
Assist the Director of Network Operations in leading the Network team members
Monitor performance and availability of
the network
Install, maintain and troubleshoot all network systems including SANs, virtual infrastructure, operating
systems, databases, switches, routers, firewalls and server hardware
Manage installation of new network wiring and wiring
vendors
Research, recommendation, evaluation and implementation of upgrades/changes or new solutions that improve the
network environment and information security capabilities
Create and maintain positive and professional business
relationship with both internal associates and external business users
Skills and Qualifications:
Strong initiative and proven ability to work independently with a strong sense of ownership, urgency and drive
Ability to adjust to changing priorities and participation in multiple projects while balancing business priorities with day to day
tasks
Highly motivated individual with passion for learning/sharing information from/with peers
Strong
verbal and written communication skills with the ability to communicate professionally to both technical and non technical constituents
Demonstrated history of continued/continuing education and/or certifications
Familiarity with change
management methodology
At least 6 years of relevant experience as a system or network administrator is
required.
At least 4 years of experience of demonstrated expertise on at least some of the following
technologies: Cisco IOS & NX-OS, Aruba OS CX, Aruba Networks Wireless Access Points, Aruba Clearpass, Aruba Networks Wireless LAN Controller
equipment along with theories and concepts
Extensive knowledge in designing, supporting, and administering routers,
switches, firewalls, VPN, including ability to troubleshoot complex topologies.
Knowledge of and experience with at least
some of the below:
Network and routing protocols such as OSPF & BGP
Active Directory, security
policies, and server roles.
Microsoft Server technologies: DNS/DHCP, DFS, server troubleshooting, ability to find and
resolve server issues
Identity management platforms such as ADFS & Azure AD along with protocols such as SAML 2.0 &
OpenID
IT security standards and frameworks such as NIST & MITRE, legislation that pertains to information security such
as GLBA, FERPA as well as SIEM and EDR tools is a plus.
VMware vSphere and SANs as well as public cloud (Azure, AWS) a
plus.
Current Aruba Networks, Cisco, VMware, WiFi or other technical & cybersecurity certifications are a plus.
Higher education experience is desired but not necessary.
Education: Bachelor’s degree required.
Computer Science or related fields is preferred.
This position is on site and can be based on the St. Joseph’s
University – Long Island Campus, Great River branch office or our Brooklyn, NY Campus. Weekly travel to the other campus may be
required.
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