Staffing Solutions Hiring for General Manager of Operations Job at Torrance, CA Full Time

We have an immediate need for an experienced General Manager of Operations to work with a franchisor company. This position is a direct-hire position that offers a salary between $155k to $175k DOE.

The general manager will plan, direct, coordinate, and oversee operations activities in the organization, ensuring the development and implementation of efficient operations and cost-effective systems to meet the current and future needs of the organization. Its role is important to lead the promotion of the company’s brand with integrity and superior knowledge of the business operation. The position will coach and guide the department administration and field operation teams to ensure the company’s values and missions are carried out and fulfilled.

Key responsibilities & duties of General Manager of Operations

• Oversees the activities of the Business Operations Team, Franchise Recruitment Team, and as well as the Travel Team
• Directs and leads the Field Operation Department which includes Division Managers, Regional Managers, Assistant Regional Managers, and Field Supervisors
• Ensures the protection of the company’s brand by all division members in stringent compliance with the company’s system standard.
• Analyzes sales and profitability reports to determine steps and ways to improve operation handling
• Establishes, implements, and communicates the strategic direction of the organization’s operations division.
• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
• Collaborates with other divisions and departments to carry out the organization’s goals and objectives.
• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
• Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization’s business plan and vision.
• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
• Reviews and approves cost control reports, cost estimates, and staffing requirements for projects.
• Establishes and administers the department’s budget.
• Presents periodic performance reports and metrics to the chief executive officer/president and other leadership.
• Maintains knowledge of emerging technologies and trends in operations management.
• Identifies training needs and ensures proper training is developed and provided.
• Recruits, interviews, hires, and trains management-level staff in the department.
• Oversees the daily workflow of the department
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Qualifications & Skills for General Manager of Operations

• Bachelor’s degree in Business Administration or related field. MBA preferred.
• At least 10 years of industry-related experience including franchise
• 3 years in upper management required
• Multiple location management experiences in a restaurant and/or grocery store are preferred.
• Excellent verbal and written communication skills.
• Extensive knowledge of the principles, procedures, and best practices in the food industry.

• Excellent organizational skills and attention to detail.
• Must be able to lift up to 15 pounds at times.
• Travel up to 25% as necessary for the operations

Job Type: Full-time

Pay: $155,000.00 – $175,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Bachelor’s (Preferred)

Experience:

• Franchise: 10 years (Preferred)
• Restaurant and/or grocery store: 10 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location