Staples Hiring For Government Account Manager at Atlanta, GA, United States Full Time

Job Description

Staples is business to business. You’re what binds us together
Join our Federal Government Account Management team and help ensure our customers are getting the service, products and support they need to succeed.
What you’ll be doing:
As a Fed Gov Account Manager, you will be responsible for managing existing government agencies with a significant emphasis to drive increased sales penetration to new and existing ship-to locations.
You will develop new customers within existing and new locations. You are also responsible for meeting and/or exceeding sales and net profit goals for government agencies in assigned territory by incorporating data analysis of book of business sales trends.
In this role, you will be responsible for enhancing customer satisfaction and retention through regular customer contact and problem resolution (in person meetings, over the phone, email). You will take a consultative approach to reviewing customer purchases, monitor critical customer metrics and recommend purchase saving opportunities through regular account reviews. By utilizing Salesforce on a regular basis, you will keep yourself organized and accounts updated, developing an annual business plan for assigned territory. You will provide training to customers on the features and functionality of the ecommerce site.
What you bring to the table:

• Ability to connect easily with customers at all levels and become a trusted advisor
• Collaborative approach with specialists, team members and your customers themselves, to ensure successful outcomes
• Inclusive nature that leaves every person feeling equally heard and valued
• Commitment to self-improvement, self-awareness, and growth
• Ability to identify opportunities based on customer trends, challenges, and shared concerns

Qualifications :
What’s needed- Basic Qualifications:

• High School Diploma/GED required
• Minimum of 4 years successful sales experience
• 20 – 30% travel within assigned territory, plus additional travel as required (annual meetings/conferences)

What’s needed- Preferred Qualifications:

• Bachelor’s degree
• 2 or more years selling experience within Federal agencies
• You have proven business development ability
• You have experience/exposure to Government and/or Military
• You are familiar with office supplies, including facility and breakroom, technology products, business furniture, print and promotional products
• You interface well with customers at any level
• You have a strong ability to develop and deliver presentations and pitches
• You understand consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
• You can set targets, design growth plans and work with product category sales team members
• You have solid business, financial, operations and technology acumen
• You can analyze customer data, business and industry trends to create tailored solutions for customers
• You can function with minimal daily supervision and work in a remote environment and ability to effectively use collaboration tools such as MS Teams, Zoom
• You have computer literacy including Microsoft Office Suite and CRM (SalesForce or equivalent)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role
We Offer:

• Salary plus commissions
• New hire onboarding
• Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

Interested in joining the team? Check out our perks and benefits !

Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.