The positions assist taxpayers, or their representative satisfy their inquiries, either in-person, by telephone, by web response or in written communication. This position works closely with all sections of Taxpayer Services in an effort to achieve Departmental and branch goals.
Duties Summary
This recruitment is for the Department of Taxation for OAHU ONLY
1. Applications are available at the Department of Taxation (DoTAX) – Personnel Office or at http://tax.hawaii.gov/about/jobs/
2. Complete and return all forms to the Department of Taxation – Human Resources Office, P.O. Box 259, Honolulu, Hawaii 96809.
Your application may be rejected if the required documentation as identified below is not submitted at the time of application. A legible photocopy of your application with current information and an original signature may be accepted.
REQUIRED FORMS / DOCUMENTATION
You must submit the following forms / documentation together with your application or your application may be rejected: ONLY transcripts will be accepted. A photocopy will be accepted, however, DoTAX reserves the right to request for an official copy.
NOTIFICATION TO APPLICANTS
The Department of Taxation will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner.
Minimum Qualification Requirements
Prerequisite Knowledge, Skills, and Abilities Required:
Knowledge of: Arithmetic, English language, and office equipment such as adding and calculating machines and personal computers.
Ability to: Think logically and analytically to e.g. determine how someone might have erred in making particular computations on tax forms; communicate effectively orally and in writing in the English language; elicit information from individuals and judge pertinence of such information; read and understand complex materials such as tax manuals; use tact and sound judgement to deal effectively with taxpayers and others; follow and/or provide orals and written procedures and instructions; understand the impact of actions taken/recommended; and plan and organize work.
Experience Requirements: Applicants must have progressively responsible experience of the kind and quality described in the statements below and in the amounts shown below or any equivalent combination of training and experience.
Specialized Clerical Experience: One (1) year of responsible, substantive clerical work experience which demonstrated numerical facility and logical, analytical thinking and involved reviewing documents to ensure that numerical data and arithmetic computations are complete, accurate, properly categorized and recorded, and in accordance with pertinent rules, policies, procedures, and guidelines.
Other Information
Substitution Allowed:
A Certificate of Achievement in Accounting, an Associate in Science Degree in Accounting, or a bachelor’s degree in Accounting from an accredited college or university may be substituted for Specialized Clerical Experience required.
Successful completion of fifteen (15) semester credit hours of coursework from an accredited college or university which included at least six (6) semester credit hours in accounting courses may be substituted for six (6) months of Specialized Clerical Experience.
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