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Work for Indiana
Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.
At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.
About The Adjutant General’s Office
The Adjutant General’s Office (AGO) provides a dynamic workplace while serving the Indiana National Guard at its various facilities throughout the state. AGO’s programs and projects offer exciting opportunities for professionals in many fields – from maintenance repair to cadre to civil engineers – looking to begin or advance their careers. AGO offers a competitive compensation and benefits package, as well as an outstanding work/life balance. AGO offers agency specific benefits, such as a physical fitness program, an opportunity to work an alternative work schedule, and a spot bonus program to reward hardworking employees.
Salary Information:
This position traditionally starts at an annual salary of $25,766.00.
About the Job:
You will be responsible for the administration of Defense Enrollment Eligibility Reporting System (DEERS) and Real-Time Automated Personnel Identification System (RAPIDS) issuing ID cards and Common Access Cards (CAC) and inputting dependents into the systems for TRICARE eligibility and military benefits. Also responsible for Military Passport Photos.
A Day in the Life:
The essential functions of this roles are as follows:
Verification of eligibility for Soldiers, Contractors, State employees, Department of Defense employees receiving CACs;
Verification of eligibility for dependents of Soldiers, printing and documenting dependent ID cards;
Solving problems with Defense Manpower Data Center (DMDC), project office, DEERS, RAPIDS, Veterans Affairs, and Tricare;
Reviews and processes documentation from potentially eligible dependents, verifying accuracy and dependency, and processing for final action;
Monitors and answers phone calls/emails/voicemails pertaining to all DEERS/RAPIDS, and Military Passport Photos questions;
Establishes and maintains e-case files for ongoing cases needing processed above the current site operator capabilities;
May operate automated office equipment (computer, software, scanner, printer, photography equipment etc.) as needed to complete job assignments;
Maintains liaison with other DEERS/RAPIDS sites and agency offices for data/information sharing purposes;
Processing requests from other agencies for historical records; answers phone calls and emails
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
What You’ll Need for Success:
High School Diploma or High School Equivalent (HSE).
Ability to obtain a secret security clearance through National Agency Check (NAC).
Knowledge and skill typically acquired through an Baccalaureate degree plus related work experience, related academic training plus comparable work experience or comparable work experience alone may substitute for a Baccalaureate degree when appropriate.
Working knowledge of computer data systems and the ability to use personal computer and various software programs.
Specialized knowledge of military policies and procedures such as promotion, extension, retirement, health benefit eligibility, activation, mobilization, Title 10, Title 5, Active Guard Reserve status, 100% disable veteran.
Ability to recognize deficiencies, inaccuracies, or discrepancies in documentation.
Ability to organize and prioritize work.
Ability to work independently.
Ability to interpret and apply state and federal laws, rules and regulations and procedures governing program areas.
Supervisory Responsibilities/Direct Reports:
This role may serve as a team lead for an assigned work group.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) and vision/dental coverages
Wellness program (offers premiums discount for the medical plan)
Health savings account (includes bi-weekly state contribution)
Deferred compensation account (similar to 401k plan) with employer match
Two (2) fully-funded pension plan options
Group life insurance
Employee assistance program that allows for covered behavioral health visits
Paid vacation, personal and sick time off
Competitive leave policies covering a variety of employee needs
12 company paid holidays, 14 on election years
Qualified employer for the Public Service Loan Forgiveness Program
New Parent Leave
Free Parking
Free LinkedIn Learning
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer.
Reasonable accommodations may be made to enable individuals with disabilities to interview for and perform the essential duties of the position.
