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Work for Indiana
Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.
At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.
Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.
About the Family & Social Services Administration:
The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division’s overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.
Salary: This position traditionally starts at an annual salary of $37,648.00. Salary for this position may be commensurate with education and job experience.
About the Job:
As the State Eligibility Consultant, you will be responsible for serving as the eligibility consultant for public assistance programs. In this position, you will be responsible for correct eligibility determinations for state and federal benefit programs including, but not limited to, Supplemental Nutritional Assistance Program (SNAP), Medicaid, and Temporary Assistance for Needy Families (TANF).
A Day in the Life:
The essential functions of this role are as follows:
Review all eligibility recommendations and information provided by contract staff.
Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
Examine data matches to find inconsistent and unreported data.
Approve claims referred and calculated by the Contractor.
Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You’ll Need for Success:
Be willing to travel with reasonable accommodation.
Thorough knowledge of public assistance policy, practices, and procedures.
Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
Working knowledge of computerized eligibility systems.
Ability to identify problems, evaluate alternatives, and implement effective solutions.
Ability to use tact and empathy in dealing with people from varied backgrounds.
Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
Demonstrates effective interview and communication skills.
Ability to be flexible and self-motivated in managing multiple priorities.
Ability to work independently and as part of a team.
Ability to perform basic mathematical calculations.
Supervisory Responsibilities/Direct Reports:
This role does not provide direct supervision to direct reports.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness program (offers premium discount for the medical plan and gift cards)
Health savings account, which includes bi-weekly state contribution
Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
Deferred compensation 457B account (similar to 401k plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid new parent leave
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer.
