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Job Description
POSITION DUTIES – The Department of State Aide will service customers by reviewing requests, eligibility, and application requirements; processing transactions; educating customers on services and alternative methods; and working with a sense of purpose, urgency, and accuracy for Michigan citizens. Review additional information about the position’s responsibilities here: Position Description Dos Aide 6-E8 (Download PDF reader)
APPOINTMENT TYPE/BENEFITS – This position is Full-Time. Therefore, you would be eligible to participate in the benefits offered by the state.
WORK SCHEDULE – As a Full-Time position, the incumbent(s) will work a varied schedule of 40+ hours per week. Occasional travel may be required for relief assignments at other branch offices. To be considered for these positions, please be advised that you must be available to work any of the following days/hours during your appointment:
Branch Operations
Monday, Tuesday, Thursday, Friday: 8:30 a.m. – 5:30 p.m.
Wednesday: 8:30 a.m. – 8:00 p.m.
- Saturday: 8:30 a.m. – 2:00 p.m.
- Note: Employees may be required to work on Saturdays, in accordance with contractual agreements
MDOSJOBS
Required Education and Experience
Education
Educational level typically acquired through completion of high school.
Experience
Department of State Aide 6
No specific type or amount is required.
Department of State Aide 7
One year of experience equivalent to a Department of State Aide 6.
Department of State Aide E8
Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.
Additional Requirements and Information
You must apply for this vacancy through the NEOGOV system; click on “Apply” in the job posting for instructions in submitting your electronic application. Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.
Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment. Due to the nature of work of the Department of State criminal records will be checked. Any position offer will be conditional until results of the criminal background record checks indicate eligibility for employment.
CDLKTEX: Pursuant to the Commercial Motor Vehicle Safety Enhancement (CMVSE) Act and the requirements established by the Federal Motor Carrier Safety Administration (FMCSA), this designation requires a nationwide criminal history background check prior to position appointment. The employee, once appointed, is required to successfully complete a formal CDL training course, and knowledge test prior to certification as a CDL Knowledge Test Examiner. Additionally, the incumbent will be required to pass refresher training and examination every four years.
SECCHDPOS: Position requires incumbent to be a United States Citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.
As part of the Department of State’s continued efforts to produce secure driver’s licenses and personal identification cards, state law (Public Act 7 of 2008) requires the Department to perform security checks on designated positions. This notice is to inform you that if you are appointed to a Security Checked Position, you must provide proof of U.S. Citizenship and continue to meet the requirements for the duration of the position. Employment may be terminated if U.S. Citizenship cannot be verified by the first day of employment. The following documents may be used to verify proof of citizenship*:
Original certified birth certificate issued by a government unit in the U.S. or U.S. territory
Valid, unexpired U.S. passport
Certificate of Citizenship (N-560, or N-561)
Certificate of Naturalization (N-550, N-570 or N-578)
- Note: Photo identification must be provided. The current legal name and date of birth on the citizenship and identity documents should match. Spelling needs to match exactly. Date of birth needs to be an exact match. If the current legal name is different from the name on the birth certificate, the employee must show legal proof of the name change (i.e. original marriage license, divorce decree or court order).
View the job specification at: http://www.michigan.gov/documents/DepartmentofStateAide_12503_7.pdf (Download PDF reader)
State employment benefits include everything from health insurance to retirement income and can be worth 25% to 50% of salary depending on wages and benefits.This page briefly explains some benefits provided under Civil Service rules or union contracts.Leave TimeFull-time employees receive between 15 and 35 vacation days per year. Employees also receive 13 sick days per year and 8 hours of leave to participate in certain school functions or community activities. Employees may also qualify for up to 12 weeks of paid or unpaid leave for certain family or medical situations.HolidaysState employees receive 13 scheduled holidays each year, including New Year’s Eve and New Year’s Day, Christmas Eve and Christmas Day, Memorial Day, and Veterans Day, just to name a few. State employees also receive Election Day off every other year.Alternative Work SchedulesFlexible work schedules and telecommuting options are available in many jobs.Insurance and Other BenefitsEligible employees can choose from a variety of health insurance plans, including a PPO, HMOs, and a High Deductible Health Plan with HSA. Other coverage includes vision, dental, life, and long-term disability insurance, as well as tax-deferred Flexible Spending Accounts (FSAs) for health, prescription, dental and vision eligible expenses, dependent care expenses, and Qualified Transportation Fringe Benefits (QTFB). Employees also have the option to purchase additional life, accidental death, and long-term care insurance, auto/home insurance, identify theft protection, and legal services. For additional information, visit https://www.michigan.gov/mdcs/employeebenefits/new-employeePaid Parental LeaveProvides eligible individuals up to 12 weeks of paid leave immediately following birth or adoption of a child.Deferred CompensationEmployees may invest income in a tax-deferred retirement investment program. The state offers two optional deferred compensation plans, the 457 and 401(k). Employees decide the amount deducted from their paychecks.RetirementEmployees receive a minimum 4% state contribution toward their retirement fund. If an employee elects to contribute more, the state will match up to 3%. The Office of Retirement Services administers two different retirement plans for State of Michigan employees: Defined Benefit (DB) and Defined Contribution (DC). New hires can also receive up to a 2% employer match into a Personal Healthcare Fund and a lump-sum credit to a tax-deferred account if eligible. More information is available at the Office of Retirement Services.
