Steamboat Ski Resort Hiring for Human Resources Manager – Year Round – Full Time at Steamboat Springs, Colorado Full Time

Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.

Year Round
Who We Are: Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.

Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy.

Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world’s largest heli-skiing operation, and Ikon Pass – the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

A career with Steamboat Ski & Resort Corporation is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees.
• Discounted skiing + riding for friends and family of eligible employees.
• Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge.
• Dining discounts, retail and rental discounts, ski, or snowboard lessons.
• Generous discounts on outdoor gear, apparel, rental cars, etc.

• Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
• 401(k) plan with generous company match
• Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to six weeks for eligible employees
• Free regional bus pass.

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at . Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.

For information on Steamboat Ski Resort’s Social Responsibility work, please see our webpage at .

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.

POSITION SUMMARY

Contributes to the Human Resources Department at Steamboat Ski & Resort Corporation (SSRC) by influencing, supporting & facilitating the processes of the HR department, with a focus on employee relations, onboarding, and employee uniforms through the HR Satellite Office.

ESSENTIAL DUTIES

General Responsibilities

• Receive, evaluate, investigate and respond appropriately to employee and manager workplace concerns under the guidance of the HR Director
• Conduct investigations of complaints and recommend corrective actions
• Partner with HR Director &/or Alterra Mountain Company legal and HR teams on complex employee relations issues
• Provide guidance and counsel to employees on employee relations issues and workplace practices
• Advise management and leadership on employee relations related initiatives and trends
• Serve as the point of contact on fundamental HR issues and questions
• Oversight of the termination process and works with HRD on facilitating manager training. Ensure all involuntary terminations are handled appropriately
• Maintain employee relations through an open-door policy. Be alert to indicators of employee dissatisfactions and contribute to the effort for improvement
• Determine a process for addressing internal complaints and employee concerns within 48 hours of learning of the issue. Immediately contact or communicate with the employees in question
• Manage the employee uniform program and the employees of the Uniform Room
• Ensure that onboarding activities are completed in accordance with SSSRC processes and designated timelines
• Participate in HR Administrative tasks, including seasonal ramp up and ramp down processes
• Monitor and respond to FreshService ticketing system as needed
• Supervise the department’s specialist and support staff and ensure tasks are completed accurately and on time
• Establishes a strong front of house HR team of Specialists who troubleshoot ID issues, enhance systems knowledge and surpasses the expectations of the applicant and employee. Oversight of all job offers, Workday (HRIS System) hire actions and onboarding processes by reinforcing established best practices while continually searching for improved processes
• Supervises the background check process and audits by directing HR Specialists
• Supervises the E-Verify process by directing the HR Specialists
• Works with the appropriate parties to minimize pay out of claims through employment hearings by compiling accurate and detailed documentation
• Maintain employee records through all HRIS systems available while exploring efficiencies across the processes
• Maintains employee confidence and protects the operations by ensuring information is confidential. Certified HIPAA credential will be maintained
• Consult with HR Director on Strategic initiatives by serving as a link between the organization’s management and its employees
• Maintain quality service by following organizations standards, while weighing efficiency and practically against the normal standards. Continues to challenge standards and frequently finds a ‘better way’
• Participate with annual planning with department strategies, budgets and business plans
• Assist the HR Director with special projects, including audits, HRIS or other system implementations

• Serve as an active and supportive member of the Human Resources team. Participates in events and functions hosted by HR, creates a positive and creative atmosphere in the HR Office
• Demonstrate tact and diplomacy, while maintaining compassion, in day-to-day interactions with employees
• Guides employees through periods of change, even during difficult times or in the face of hard business decisions
• Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability

• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications establishing personal networks; participating in professional societies
• Perform other duties as requested by the HR Director and Senior Team.

REQUIRED QUALIFICATIONS

• Knowledge of applicable state and federal employment laws
• Professional appearance and demeanor
• Strong public speaking and presenting skills
• Proficient in MS Office Suite including Word, Excel, Publisher, PowerPoint, Teams and Outlook
• Excellent writing and communication skills
• Ability to exercise good judgment and discretion with regards to special employee situations
• Able to work independently and take initiative without continual oversight from HR Director
• Ability to collaborate with others including internal and external customers, employees and guests
• Able to successfully implement projects and initiatives
• Strong leadership skills

EDUCATION & EXPERIENCE REQUIREMENTS

Education: Bachelor’s Degree from accredited university or college in related field, preferred

Experience: 5+ years of Human Resources experience preferably in Resort/Hospitality setting. Previous leadership experience required, no less than one year. Experience with employee relations & workplace investigations required. Experience with Workday highly desired. PHR or SHRM-CP certification preferred.

PAY

The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.

Steamboat area base salary range: $72,000 – $75,000 per year plus up to 10% bonus opportunity

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

This position is required to work peak season weekends and holidays, to include winter weekends. Indoor and outdoor mobility throughout the resort is required.

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Steamboat Ski and Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.