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STREET VOLKSWAGEN
From technician to customer, do you have what it takes to be our communication expert as our next automotive service advisor?
Street Volkswagen is looking for skilled service writers to join their team!
We offer competitive pay, great benefits, and a wonderful staff of professionals who support the store efforts of success!
We are seeking skilled communicators who have the ability to connect with people and help them with whatever service they may need. Automotive experience is a must in this role, as you will be navigating conversations with both customers and technicians to find the best solution for whatever situation you are presented with!
Street Volkswagen Perks
Medical, Dental and Vision (Benefits start the first of the month after 60 days of hire date)
Paid Holidays & PTO
Paid Life Insurance
401(k) Retirement Plan with Employer match
Air condtion shop
Volkswagen Learning Center
Vehicle Purchase Discounts
Responsibilities:
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.
This opportunity requires professionalism, strong communication skills, attention to detail, great attitude, and world class customer service.
A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. Lithia Auto Stores is an equal opportunity employer and a drug free workplace. Must be over the age of 18 years old to be considered.
Job Type: Full-time
Pay: Up to $90k
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Experience:
Dealership: 1 year (Preferred)
License/Certification:
Driver’s License Location: One location
Job Type: Full-time
Pay: $50,000.00 – $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Shift:
- 8 hour shift
Ability to commute/relocate:
- Amarillo, TX 79119: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver’s License (Required)
Work Location: One location
