Reporting to the Assistant Bursar and receiving work lead direction from the Lead Student Account Specialist, the Student Account Specialist is responsible for financial counseling and managing outstanding balances owed to the university by students, former students, vendors, or outside agencies with a customer service focus. Refers uncollectible receivables and loans to third party collection agencies and/or Department of Education. Assists with identifying accounts to be referred to the Franchise Tax Board and preparing Perkins Loans Total and Permanent Disability paperwork for management’s signature. Communicates Bursar’s Office policies and procedures in a clear and concise manner and provides quality customer service to students, parents, staff, sponsor, and departments through a variety of communication modes.
Link to Apply: https://jobs.sjsu.edu/en-us/job/529974/student-account-specialist?1ApplicationSubSourceID=11267
Equal Employment Statement:
SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.
It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self-disclose.
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