Surgical Alliance Hiring for Medical Receptionist/Assistant Job at Springfield, TN Full Time

Main Job Duties and Responsibilities

• greet patients
• register patients according to established protocols
• assist patients to complete all necessary forms and documentation including medical insurance
• ensure patient information is accurate including billing information
• inform patients of medical office procedures and policy
• maintain and manage patient records
• move patients through appointments as scheduled
• answer incoming calls and deal with inquiries
• transfer calls as required
• schedule patient appointments
• collect co-pays and payments
• obtain external medical reports as required by medical professionals
• respond and comply to requests for information
• complete other clerical duties as assigned
• maintain office supplies
• ensure reception area is well maintained, neat and clean
• safeguard patient privacy and confidentiality
• willingness to cross-train

Education, Qualifications and Experience

• high school diploma
• knowledge of medical terminology, procedures and diagnosis
• knowledge of computer and relevant software applications
• knowledge of general administrative and clerical procedures
• working knowledge of healthcare insurance preferred

Key Competencies and Skills

• communication skills – able to listen effectively and express oneself in a clear and articulate manner

• information collection and management – able to collect, organize and monitor data efficiently

• planning and organizing – able to multi-task, prioritize and schedule tasks and activities

• attention to detail – able to produce accurate and high quality work through concern for all areas involved

• customer service skills – able to develop good customer relationships with a focus on achieving customer satisfaction

• adaptability – able to adjust approach to meet changing demands and situations including dealing with diverse people

• confidentiality – able to maintain confidentiality and adhere to ethical standards

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical billing: 1 year (Required)
• Insurance verification: 1 year (Required)
• Medical collection: 1 year (Preferred)
• Medical terminology: 1 year (Required)

Work Location: Multiple Locations